Trion makes amends for ArcheAge’s dolphingate

During its official ArcheAge stream earlier today, Trion Worlds explained just how it will make amends to its players for the dolphingate fallout — dolphingate being, of course, what the internet has decided to call Trion’s controversial decision to bestow arguably excessive gifts on former players, including a rare dolphin mount it insisted was merely cosmetic. Last night, the studio agreed it had “missed the mark” with the promotion; today, it’s outlined its plans going forward.

Reddit user Vyntares transcribed those plans: Community appreciation rewards will be given to all players regardless of their status. Free players will receive a number of items including chests, labor tickets, tonics, and library indexes, while paying patrons are walking away with all that and then some, with a stack of potions, lucky points, essences, plus starlight glider customization and naturally that cyanfin mount. You get a dolphin and you get a dolphin and we all get dolphins!

Reddit is pleased with Trion’s tribute.

[Source: Reddit. Thanks again, Kinya!]
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104 Comments on "Trion makes amends for ArcheAge’s dolphingate"

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Nanulak
Guest
Nanulak

If you become a patron today 3/31 would you get a dolphin mount?

schlag sweetleaf
Guest
schlag sweetleaf

Estranged WildarX schlag sweetleaf

ArchieAge;p

toomanywowclones
Guest
toomanywowclones

DolphinGate, I stopped reading there, what isn’t a conspiracy theory these days?

ArbsX
Guest
ArbsX

NobleNerd I want to see them sink!

NobleNerd
Guest
NobleNerd

WildarX Yes, You figured it out. There is a secret society of gamers that have banned together to take down Trion at any cost. We flood the forums with negative and unjustifiable disdain towards them in hopes to end their existence! We will not stop until everything Trion does is removed from every gamers computer!! 

Seriously though, when Trion continues to fail at almost every attempt to rectify this game and it’s issues you just can’t help but rubbing some salt in the wounds.

NobleNerd
Guest
NobleNerd

Gylnne NobleNerd The need to optimize the game engine for better overall performance. Las I played the dx11 wasn’t functioning for many and thy had to resort to dx10 or 9 to even play the game without graphical and performance issues. The combat system has no lag tolerance control server side to make game play smooth. The have many coding issues for hackers and botters to exploit. AND Trions overall handling of this game would have to improve for me to even trust them again.

ClassicCrime
Guest
ClassicCrime

well i wont get a dolphin, though maybe i’ll log in and check if they accidentally sent me one, seems like thatd be right up their alley

Ceder
Guest
Ceder

MrFester  When you understand that Trion operates its games (and employees) with a
revolving door business model, then it becomes easier to see why.

Tizmah1
Guest
Tizmah1

WildarX schlag sweetleaf My Mom watches this show all the time.  So I know about it, lol

Amphax
Guest
Amphax

Something similar happened in Fantasica, they had an exclusive unit (Bristol) they were originally only giving to people who had quit playing for several weeks while “rewarding” active players with a weaker, not a cool looking monster (Giselle).  The community raged and they eventually wound up giving Bristol to every player.

See for yourself the differences between the two.

http://www.fantasicawiki.com/wiki/Bristol

http://www.fantasicawiki.com/wiki/Giselle

ManastuUtakata
Guest
ManastuUtakata

…something just swatted GG off my comment. o.O

Golden_Girl
Guest
Golden_Girl

Grimmtooth Golden_Girl Karl_Hungus Corporate scum are corporate scum – it just happens that Trion are much more incompetent with their scams then those other scumbag publishers :-p

Gylnne
Guest
Gylnne

NobleNerd Noble I have not researched AA very much or played it. In your opinion what gameplay improvements are needed or where did XL Games and Trion drop the ball for Western players?

MrFester
Guest
MrFester

This game was handled so poorly, it was like Trion didn’t give a damn about it. You would think they would because they were handling for another company.

EBreezy
Guest
EBreezy

malrats When I logged into trionworlds.com or whatever it is, then clicked on support. A little chat box appeared in the lower left hand corner.  

As of right now, there’s 20 people in front of me and a wait of less than 30 minutes.

McSleaz
Guest
McSleaz

RooWoods Same here, subbed for two months, they gave some crappy lock boxes and some pots and some crappy dungeon tickets.

malrats
Guest
malrats

There’s live support?! How do I get to it?

EBreezy
Guest
EBreezy

malrats live support is usually better and faster

Cyroselle
Guest
Cyroselle

Aww. That gives me old Sega flashbacks…. It was Sega, right?

Cyroselle
Guest
Cyroselle

It shows my age that I do. But yeah, I agree, most of the MOP posters won’t know who he is. Good show to grow up with.

Cyroselle
Guest
Cyroselle

Seeing another MMO company go down in flames really wouldn’t make me very happy. There are people working there.
A better consolation for me would be for Trion to get it right, XLG to hand them proper control over AA, and players treated like customers rather than walking wallets.

Cyroselle
Guest
Cyroselle

If someone actually managed to copyright the concept of a pink dolphin, I think Mother Nature might have a few words with them.
(Image: Amazon River Dolphin)

Cyroselle
Guest
Cyroselle

Yeah. It’s like when I see a Supra with rust spots all over it and a big wing affixed with duct tape and bondo. Ill-loved.
AA is that Supra for me.
And its not that it’s been crashed. It’s that it’s been violated, tarnished and sullied. It still hasn’t crashed, rather it’s an abominable version of what it should have, and could easily have been.

malrats
Guest
malrats

We’re not even worth a lousy dolphin mount. I emailed support, but I’m not hopeful given they’ve never helped me with anything in the past.

Cyroselle
Guest
Cyroselle

Possibly nothing. The emails seem kinda random.

Cyroselle
Guest
Cyroselle

^^u right there with you. I bought the top tier alpha pack and played through launch and finally killed my sub in January, but got no AA ‘please come back’ letters from Trion either, just the usual Rift and Trove marketing.
Honestly though, I wouldn’t reinstall for this, there needs to be fundamental changes before that happens.

Motodew
Guest
Motodew

malrats Two accounts here. I also had $150 founder’s pack and then a free account I made later. Guess which one got the email?  It was for the yata chests, not the mount, but still.  Makes absolutely no sense.

Cyroselle
Guest
Cyroselle

Bingo. Virtual trinkets aren’t enough.

malrats
Guest
malrats

I paid $150 on the founder’s pack for this game and apparently that wasn’t even worthy of the dolphin mount.

Rozyn
Guest
Rozyn

ManastuUtakata Rozyn While I’m not really a fan of AA’s mishmash of styles, I do love me some Lisa Frank.

NobleNerd
Guest
NobleNerd

I received this email and was not impressed to come back. I would actually need to see improvement in gameplay and the company managing the issues. I have seen neither from Trion or XL Games for this title. After Trion’s mismanagement of this game I deleted my account information from their website as well as canceling my accounts with Trion. I wanted and still want nothing connecting me to this company. They have lost and continue to lose my trust and confidence.

Infraction
Guest
Infraction

WildarX  They sort of owned up to it. First the producer took no accountability just some person in another department did this without consulting him. Then to open the live stream and try to sell the “we were going give paying people something also, you guys just jumped the gun”. They don’t get ot be the victim in this instance, they deserve all the hate they get.

Vexia
Guest
Vexia

ManastuUtakata Rozyn Golden_Girl I had many rainbow-colored pencils and stationery sets in elementary school. :P

RooWoods
Guest
RooWoods

EBreezy I didn’t get one either :( I subbed for a couple of months so I should have got one .

A Dad Supreme
Guest
A Dad Supreme

EBreezy  “I didn’t get a Dolphin :(”
=======
Just for you, here ya go:

Robert80
Guest
Robert80

Karl_Hungus Golden_Girl ArbsX  They ruined Rift in a variety of ways, but up to a point it was a nice effort.  I still think the cash shop there stands as a huge counterpoint to the one in Archeage, and shows just how much a hand XL_Games probably has in the port.
In my opinion, they ruined Rift the most when they only made a few specs competitive in the raid environment, in a game that was originally billed as having incredible freedom to build your build however you wanted.  Trion really screwed up in working to balance abilities across the spectrum of options, and the flavor of the month build setup got annoying very quickly.  Not, of course, that this was anything new to themepark gaming.  For casual gaming, Rift is still fun… but if you are looking to raid it has been cookie cutter build since just about day 1, which really makes the game a turn off if you don’t happen to like the build that works best for your class at any given time.
I got tired of waiting for what I knew would never happen, and left.  There were a lot of good ideas in the game, and I think many of the things they did showed how things that should matter (like housing and fight mechanics that aren’t simply ‘don’t stand here to win’) are sadly missing or removed from so many of the similar games.  I actually still recommend the game for some reasons, but not to anybody looking for a great storyline or for true freedom in spec performance.

MesaSage
Guest
MesaSage

playerxx  “Whale mounts are only a rumor.  There are no whale mounts”.

Necromonger
Guest
Necromonger

Normaly when i leave i come back after awhile when new contend or patches are out.
This will not be the case with Trion Worlds / XLGames.

I am glad i left this piece of garbage and i am still upset that a fantastic mmo with such a big world and sandbox elements is ruined by a bunch of greedy amateurs who have no heart of mmo players.

Such ashame as the Alpha was amazing.

scathson
Guest
scathson

I wonder how the “whales” feel about all the money spent to get what was once a fairly exclusive item
I chuckles

off to the AA forums – everything else associated with Trion has been removed from my computers but definitely not the link to the forums :)

Grimmtooth
Guest
Grimmtooth

Golden_Girl Karl_Hungus 
GG I get why you rage at NCSoft for closing down COH then using the money to make Wildstar which also puts Carbine in your crosshairs.
What I dont get is your total rage at Trion & the studio formally known as SoE, did they get together and run over your dog while they were stealing your car or what.
Why no venom for PWE or Funcom or Turbine. Arn’t they equaly as deserving.

plynky12
Guest
plynky12

Rustybladez European? Come on, it was the South Americans who invented that, and now everybody does it.

nshelton
Guest
nshelton

Trion is ran by amateurs, this much is obvious.

EBreezy
Guest
EBreezy

I didn’t get a Dolphin :(

If I read the post right, if you spent any money you get one. Or is it you had to be currently subscribed as of last night to get one.

A Dad Supreme
Guest
A Dad Supreme

ManastuUtakata Rozyn Golden_Girl 
Blame an Asian company for ripping off IP rights?
It’ll never happen!

JudgeDavid101
Guest
JudgeDavid101

Dolphingate lol.

A Dad Supreme
Guest
A Dad Supreme

Evade2015  I think his point was that those were all the same company, not random company X. It’s pretty valid.
Just about every game had server crashes at one point or another, but not every game is special enough to get it’s own Gates from self-inflicted wounds.

Mochaccino
Guest
Mochaccino

Ahh TRION. I’ve still got my panties in a twist over them. Glad to see that they’re still fumbling around since I’ve been ignoring any and all “please come back!” promos they’ve been sending me.

WandaClamshuckr
Guest
WandaClamshuckr

Karl_Hungus Golden_Girl ArbsX LIke SOE did with EQ2, EQ and Planetside 2 to fund iteration after scrapped iteration of EQN.  We all know how that panned out.

Evade2015
Guest
Evade2015

Wildstar – Namegate

victorianrobot
Guest
victorianrobot

“You get a dolphin and you get a dolphin and we all get dolphins!” Hey wait a sec – I’m a former player who didn’t get the original temptation email, and reading into the latest update, I don’t qualify for this stuff either. (need to have logged in within a time frame) Should I feel left out…? :D haha

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