2015 was TERA’s biggest year to date, but players aren’t appeased

TERA Senior Producer Matthew “Denommenator” Denomme has the honor of penning TERA’s 2016 community address this week. In the post, he tells players that “2015 was TERA’s most successful individual year” to date. “In fact,” he says, “TERA had more unique active players in 2015 than in any previous year.”

“We’ll release our first major build of 2016 in early March. This build will increment us several versions ahead of our current version, bringing not only new content, but also several new EME-developed systems and initiatives. For content, this update features a hard mode for the recently released Forsaken Isle max-level dungeon, an upgrade to the Dreadspire challenge dungeon (dubbed “Dreadspire Season 2” by the developers), and the transformation of the Island of Dawn into a max-level hunting zone. En Masse Entertainment is also working internally on some development projects to be released alongside this update.”

The in-game store is “first up” on the to-do list; you can also expect a new VIP loyalty system. February will see the “romantic return” of Kyra’s Pop-Up Potion Shack.

But TERA forumgoers have responded to the dev post by downvoting it into oblivion. The anger centers on accusations of poor community management, game issues arising from the recent so-called “half patch” that introduced the Brawler, and the apparent delay of core game updates until March.

In other TERA news, the game will this weekend play host to a Big Brawl tournament, in which six streamers created guilds to train for this best-of-three showdown. “Big prizes” await the winning team. The tourney begins on Friday, January 15th, at 4 p.m. EST.

Source: Official site, dev post, forums. With thanks to Lorelei Rose.
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38 Comments on "2015 was TERA’s biggest year to date, but players aren’t appeased"

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TheDynamis
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TheDynamis

joshua12jd It’s damn lazy devs not wanting to create animations and armor sets for all races. I am in 100% agreement with you.

Leilonii
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Leilonii

Their community team took a big blow when Minea and Tonka left last year. They did a great job but I find it surprising that the current community team can’t just emulate what they did. They have years of groundwork laid out for you, so it’s just a matter of following directions at this point. Why reinvent the wheel when you don’t have to? What is their new community team doing that is pissing people off so much right now?

dorn2
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dorn2

Dystopiq 
I didn’t read too much but it appears the player base is mad about the way En Masse is releasing the content that is already exists in other versions.  That’s on them and not Blue Hole.

SoMuchMass
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SoMuchMass

Carthoris ManastuUtakata I am sure Koreans think the same of Western devs.  Western devs are more interested in the opinion of the Western audience, and it is probably a true statement.

Ket_Viliano
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Ket_Viliano

Damonvile Ket_Viliano Vunak ManastuUtakata SoMuchMass  I should add that blogs like MOP already limit discussion by leading with a blog post to stimulate conversation. This is basically like a forum, where only the admins can create new topics.
It seems to me that game developers would benefit from having an official blog with limited comments, and leave the wilds of the forum to social network media.

Ket_Viliano
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Ket_Viliano

Damonvile Ket_Viliano Vunak ManastuUtakata SoMuchMass  The industry people I have spoken to have, so far, all thought it to be a good idea. It is simply impossible, from a development stand point, to respond to or address the vast majority of posts.
Many posters just say things like “sux” with no real elucidation of *why* or the particulars of an issue, some significant  number of posters are just busy trolling each other, as happened right here in this post thread. There is no way a lead dev can spend time reading through all junk posts to read up on the few good and worthwhile responses.
The point behind limiting posting is not to censor or limit people, but rather to keep the official conversation to something more meaningful and actually useful to development, rather than have 10k derp posts.
If follks want to spew away there is always reddit.

ManastuUtakata
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ManastuUtakata

Carthoris ManastuUtakata 
To be clear, I am not trashing Korean games for doing this. I am only highlighting a problem that exists in imports that don’t exist with games like WoW. Where we get more direct pipelines to the developers first hand without going through 3rd party interests for example. However, it should be also remembered I am saying this as a North American. I am sure WoW players in Europe, Asia, Oceania and South America feel like second fiddles too.

Red Alert
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Red Alert

Forum dwellers hating on a mmo’s forum section? So, everything’s normal in the world:)

Carthoris
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Carthoris

ManastuUtakata  “Bluehole Studio, who are the developers who seem to be more interested in what their audience thinks in their home turf”

All Korean devs are like this. Every. Single. One. They only care about Korea, and anything the other regions get is leftovers. I know it sounds cynical, but that’s the way I feel after trying dozens of imported MMOs over the past decade. I’ve not seen a single one that was given anything more than halfhearted effort on the part of the Korean devs.

At this point I feel like people should know that anything imported is going to play second-fiddle to the primary region, no matter how awesome or dedicated the localization company is. It’s a simple matter to keep the regions at parity, every Western dev does it, but they obviously don’t care enough.

Damonvile
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Damonvile

breetoplay SoMuchMass I get the hypocrisy of who posted that :) and this site is very good at reporting any news from TERA without putting the ” oh look it’s that pedo game again ” spin on it by the writer but there’s a lot of truth to what he said there…if you exclude yourself from it :)

TERA has always been that game where the ignorant can happily post about how it failed and no one plays it ect ect ect and totally ignore it’s name showing up on top earning lists or most played lists. There has never been a posting here that didn’t get filled with rants about gender locking, the skimpy armor or everyone’s favorite the Elin are CHILDREN!!!!111 douche bag chiming in.

And yet those same people will happily post the very next day about the genre needing more diversity and appealing to a niche audience is a good thing. I guess they really mean…as long as every game appeals to me, it’s a good thing and it doesn’t matter if I happen to be considered a niche market, but fuck you and your game if I don’t like it. It’s made by the DEVIL!

Damonvile
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Damonvile

Ket_Viliano Vunak ManastuUtakata SoMuchMass Do you work in customer server for EA ? that sounds like something they’d come up with.

Ket_Viliano
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Ket_Viliano

Vunak ManastuUtakata SoMuchMass  I have long felt that there needs to be a limit on the rate of forum posting. A forum where only registered players of the game can only post once every 3 days, perhaps with a limit of no more than 3 posts in any 30 day period. Such a limit might, maybe, limit both trolling and spammy me too posts.

Ket_Viliano
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Ket_Viliano

Vunak SoMuchMass  +1 for “old hamster”.

joshua12jd
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joshua12jd

The gender locked classes killed it for me. And its not even an issue of “i dont want to play a girl”. Its just I like to create characters that reflect me, even if a little.

I just cant relate to the characters, some people dont care about that and that is perfectly fine.

But when I see 2+ classes released that are female and race locked, then they have nothing on the horizon for males, it just makes you feel like the Dev has a one tracked mind, and when they go down a path you dont like, all you are left to do is just leave the game alone.

They may be getting an influx of people from Steam and the cosmetics, but honestly that is just because the game opened up to a new market. It doesnt mean the game itself has gotten better, it was just accessible to more people via an easy to use platform.

But only time will tell if they can retain those players who are experiencing it for the first time.

But for those that still love to play the game, more power to you. I used to love it in the beginning, but just not so much with the games latest direction.

ManastuUtakata
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ManastuUtakata

There seems to be 3 chefs in this stew named TERA. En Masse, that hold the keys to the version of the game we play but thinks everything is just hunky dory. Bluehole Studio, who are the developers who seem to be more interested in what their audience thinks in their home turf (which maybe the lowest common denominator). And Nexon, who seems to want to be more than TERA’s publisher over in said home turf pie (we call ’em back seat drivers here). So in this seemingly pot of broiling froth whose mixture of “not on the same page” ingredients may be turning it to be something unpalatable to the audience here. Leaving them all with no one to really turn to hear their concerns…
…I am not sure what to suggest. But I feel the frustration here. As it seems there are too many interests to be appropriately heard.
(Edit: For more clarity.)

Vunak
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Vunak

ManastuUtakata Vunak SoMuchMass
Oh I agree, its just another point is all. All the negative threads, locked threads and posts in the original community letter thread is enough to show the communities attitude towards EME and BHS right now.

ManastuUtakata
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ManastuUtakata

Ten10K 
If that’s all you got to troll with, then Vunak has won the argument. /shrug

ManastuUtakata
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ManastuUtakata

Vunak SoMuchMass 
“That community letter has over 1200 negative votes. ”
…all could be generated by a 100 peeps or less with axes to grind with fingers stuck on F5. This is the one of worst ways you can measure any gripe.

Porculasalvania
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Porculasalvania

Ten10K Vunak provides a concise and efficient summary of the major complaints with the game.  Your reply with all due respect – is pretty stupid.

SoMuchMass
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SoMuchMass

A Dad Supreme breetoplay SoMuchMass Hey I called out Tera when they said 17 million players a while ago.  This is a little different.

TERA: Fate of Arun – Massive game update arrives in North America

Dystopiq
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Dystopiq
Vunak
Guest
Vunak

Ten10K
Who said I was leaving. I said other people were leaving. I love TERA. I think its a great game with a ton of potential that is being either neglected or thrown in the trash because BHS has $..$ in their eyes.

Syco_at_Twitch
Guest
Syco_at_Twitch

players will never be appeased because they will never stop catering to their current market  and classes will always be female gender locked classes  TERA is not going anywhere

Dystopiq
Guest
Dystopiq

I love how you defend this game to the death.

Dystopiq
Guest
Dystopiq

Yelling at En Masse won’t do much. They should yell at Blue Hole.

Ten10K
Guest
Ten10K

Peace out Bi*ch .. Don’t let the door hit ya where the good Lord split ya ..
And take the rest of the whiney brats with ya
Fricken losers ..
I’ll sit and enjoy my brawler while laughing .. Yes LAUGHING in yo face!
Brah

Dystopiq
Guest
Dystopiq

You described all KMMOs

A Dad Supreme
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A Dad Supreme

breetoplay SoMuchMass
Guess who said this about another game?
“If they were 1 million unique users that number would be impressive, but it isn’t.  The uniques are probably 20% of that, probably in the 200K – 250K range at peak.  Probably closer to 100k now, which is still good.”

Vunak
Guest
Vunak

SoMuchMass
When the developers treat their customers with respect, they will get respect in return. There are plenty of game breaking issues in game right now and have been for months. Players can’t even progress gear reliably right now because the endgame dungeon for this round isn’t even in the NA version and when March comes around for the next “big” update of rehashed content from 6 months ago its going to make the dungeon we are supposed to have right now meaningless. Not to mention the blatant disregard for etching drop rates that were fixed in Korea months and months ago that is continuously ignored by EME.  
Even on a super computer with the latest tech TERA still runs like a old hamster about to keel over and die. The Scaleform UI has been a problem since this game released, there is a fix for the issues of the scaleform UI right on the scaleform website but BHS refuses to put it in place. CPU rendering atm rather than GPU. 
So yes there is some discontent from the community as there should be. The only things being updated are new completely BROKEN classes. People don’t want gender locked classes, its been an uproar in the community since the Reaper. This one even more so since the class is based on a Male character yet its still female only. BHS has said they wont do a male race class until the community gains interest in male characters yet the community is in an uproar over it and there is a bias in the numbers because so many classes are female only now. The latest class the Brawler is a TANK doing more DPS than DPS classes. It completely made other tanks irrelevant because of that. Not only that but running 4 Brawlers and a Healer are faster and more reliable runs through endgame dungeons right now than a balanced party of tank-dps-healer. 
TERA is in a downhill spiral for treating their community with respect. . PvP has been completely neglected. The community has been trying to get EME and BHS to give incentive to play 3s and FWC but won’t do it, and that’s been an ongoing request for years.

schlag sweetleaf
Guest
schlag sweetleaf
RiddleMeThis
Guest
RiddleMeThis

The game is not flourishing currently. There is so much unrest in the community and so many instances of them breaking things and taking MONTHS to fix them. They had a growth spurt with the game being put on steam, but more and more veteran players are leaving because we are fed up with the direction they are taking with just adding new race/gender locked broken and op classes that keep reusing assets such as animations, gear skins, not to mention boss mechanics getting reused in the new dungeons that get added on the back of taking out old dungeons to the point that endgame is currently 2-3 relevant endgame dungeons for your all important gear grind.

SoMuchMass
Guest
SoMuchMass

breetoplay SoMuchMass I know there is a spin to this, but at the same time Tera has a pattern of these wins recently.

breetoplay
Guest
breetoplay

SoMuchMass If this were any other game, you’d be picking on their “active uniques” claim thriceover. :P

Silverlock
Guest
Silverlock

“Biggest year to date, but players aren’t appeased”

In related news water is wet.

SoMuchMass
Guest
SoMuchMass

Got to love Tera, everyone including media trash talked the game for ages, it still flourished and continues to flourish, and even when it grows they get hate.  When will it get respect?

Linaea
Guest
Linaea

I’m not up-to-date on TERA, but with Blade and Soul and Black Desert coming out, it doesn’t seem like a good time to be postponing content updates. Talking about store updates and VIP loyalty systems when several core gameplay features are apparently broken is just tonedeaf.

RiddleMeThis
Guest
RiddleMeThis

Thanks for reporting on this.
So many of us are so upset with this news. I uninstalled not too long ago because of a lot of the patch issues and the apparent lack of concern over breaking the game with the brawler patch, but tho news today is pretty

Tridus
Guest
Tridus

People on an MMO forum are whining?

I’m shocked!

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