Final Fantasy XIV hits a major instanced roadblock in Stormblood early access

Everyone knows there are going to be issues with an expansion on launch, and Final Fantasy XIV: Stormblood is no exception. Players have hit up against a pretty nasty one, however, even beyond the usual matters of queues and server loads; something seems to be causing issues with instanced content, including a very early part of the main scenario that’s causing huge population bottlenecks around one questgiver.

Producer and director Naoki Yoshida has been doing his best to keep players updated, but at this point getting past this early instance is largely a matter of clicking for entry repeatedly and hoping to not get the now-dreaded error message stating that the instanced battle could not be started. It’s not exactly surprising that the game would have some issues with early access, but players are left unable to progress beyond the first two areas of the expansion without some appreciable luck (and the instance servers aren’t at their most stable even for other purposes). The issue is being addressed, so keep your eyes peeled for updates when the logjam is finally broken.

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83 Comments on "Final Fantasy XIV hits a major instanced roadblock in Stormblood early access"

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styopa
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styopa

From the very first time I tried FFXIV, the idea of significant character advancement bottlenecked behind quests tied to doing instances seemed ill-advised.

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Loopy

Is this a first time a lot of you are experiencing launch day of an expansion? I’m not sure why everyone has such short term memory when it comes to expectations. Take a break, wait a couple of days, and things will normalize.

Justin Olivetti
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Justin Olivetti

Maybe it’s because Morrowind and Legion raised expectations regarding smooth expansion rollouts. Then again, it’s a good sign of a game’s popularity that it has these issues.

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Loopy

I don’t know.. for every 1 “smooth” launch there are 5 congested, laggy, buggy ones – and i’m ok with that and have grown to expect it. But, like you said, it shows that the game is popular and the numbers are showing so that’s always a good thing.

Skoryy
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Skoryy

Popular game has servers jammed at expansion launch. More at 11.

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Pentalyn Priestess

Worst launch for an MMO in a long time…what utter crap. My opinion of Squeenix just dropped down the tubes. Just another money grubbing corp looking to milk the public out of cash.

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Chuck Finley

None of this sentence made sense at all. You’re just one of those gamers that cry at every little thing when something doesn’t work out 100% all the time.

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BalsBigBrother

It’s happened before and it will happen again, yes it sucks, Yes Square Enix should know better and I am sure Yoshida is doing what he can but sometimes even with the best will in the world things go wrong.

It is easy to look and say well they should do this or they should do that but you are not in the middle do not know what resources they have access to or what limitations they have on what is possible for them.

All I can say is I hope that the issues are resolved as quickly as possible so you all can get back to enjoying a game you enjoy enough that you went in the the early access of the new expansion. Be calm and good luck to you all.

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Giannis Papadopoulos

Btw there is another problem in ffxiv.. for those lucky to get past the msq, do not do the primal! If you do, you will not be able to login with your character any more…

http://forum.square-enix.com/ffxiv/threads/329048-Character-broken-after-first-SB-primal%21-I-need-help-ASAP?p=4208570&viewfull=1#post4208570

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Kawaii Five-O

For anyone just now seeing this, it was fixed a couple of hours ago when they brought the Ruby Seas zone down for maintenance.

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Giannis Papadopoulos

oh thats great! :)

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Jack Kerras

Important note: this appears to be connected to using emotes while transitioning away from the instance server.

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Giannis Papadopoulos

so all these people on the forum post they did an emote while clicking the exit ? They seem too many for such a coincidence. Except if the game does an auto-emote while you complete the dungeon…

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Kawaii Five-O

That includes being in /sit when going into the instance. Not that uncommon.

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Little Bugbear

Wow that sucks! Thanks for posting this. Only one person I know has done primal (He got through). So I guess the rest of use will have to the beware primal.

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Giannis Papadopoulos

Yeap and the fix will not come fast.. they need to make a patch for it.. probably a week+ :(

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Giannis Papadopoulos

First time in my mmo life was too lucky! I got past both bottlenecks in my first try!

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Ronivan Fontanez

SE is pretty much doing nothing to solve the issue. Yoshida’s explanation disgusted me, it was like a big fu%$# you players, pay your subscriptions and be quiet. If they really wanted to fix it, they would have by now, they are just sitting still and letting the problem fix itself.

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Jack Kerras

They’re absolutely doing something. The same thing everyone else (save a few biggies) does when the launch day spike hits and everyone is mad:

Ride it the fuck out.

It’s all you can do. It’s that or reinvent your entire server architecture on a game that’s already running in a handful of datacenters all over the world, which will cause its own completely discrete and totally-impossible-to-predict problems, not to mention costing an astronomical amount of money and shredding the tech staff you are demanding the impossible of.

The issue isn’t that they’re not doing anything. The issue is that their servers are not automatically backed by a mountain of extra hardware that sits and gathers cobwebs from T+5days on into forever.

You can’t buy enough servers to absorb a launch spike, with the exception of AGS, Microsoft Game Studios, and Blizzard… and Blizzard is -purely- by the grace of having orders of magnitude more money than anyone else. They don’t run a commercial cloud service they can cannibalize to absorb spikes like this, they just run a TON of immensely popular games, and three tend to empty out a bit when the fourth is getting hit super hard. Oh, also, they have incredible techs who have built a pretty amazing infrastructure that allows their servers to shift around horrifying amounts of load.

It takes great techs and an immense amount of headroom (which no one can feasibly afford save companies who run a commercial cloud offering also) to do things like this. Squenix doesn’t have that. They aren’t ignoring you and me and our woes about FFXIV’s instance servers being totally fucking destroyed, they just can’t fix it without the board of directors firing them all for shoveling cash into a furnace by the truckload.

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Jason

I see this kind of reasoning a lot, and often times it is probably true but it completely precludes the possibility that the company or any of its team has made a mistake. Which is…exactly what’s happened in two of the three fixed issues plaguing Stormblood in this case.

The post-instance disconnect/lockout bug is caused by a feature they added which wasn’t fully tested on uneven surfaces. And we know now that the instance instability and disconnects are due to a “Server program issue.” Two big problems that seem to be related to connectivity but both were programming issues and 100% Square’s fault.

TLDR: There’s a good chance that the last issue is their fault as well since the first two were. And at the very least we know how they designed the new content created the issue. Assuming launch errors are never the company’s fault isn’t good for consumers or the industry. Don’t set the bar low; only lazy companies benefit when you do.

Skoryy
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Skoryy

The post-instance disconnect/lockout bug is caused by a feature they added which wasnโ€™t fully tested on uneven surfaces.

I work in retail tech on systems tested by two seperate QA teams. Don’t get me started on what they’ve both missed once the product hits the field. Heck, we had to roll back production code just this past week.

Never forget Murphy’s Law of Combat: No plan ever survives first contact with the enemy. Or in this case, the customer.

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Jack Kerras

It’s really not a mistake. The mistake would be buying a truckload of servers you then can’t put to use for anything.

I work in hosting and I know what initial usage spikes look like; if you buy for those instead of buying for what your actual usage is going to be, you spend a boatload of money buying nothing.

Also, the name of ‘server program issue’ has no real meaning; this is a piece of non-information you’ve been given and you’re interpreting it the way that you want to. I’m not interpreting it at all; I know what happened, because what happened is an extinction-event meteor made out of humans hit their servers at the same time, which is what always happens during xpac launches in any popular video game.

Further, the phrase ‘fully tested’ is truly ridiculous; nothing is even starting to show its cracks until it’s in the wild, full stop. Zero testing is worse than some testing or extensive testing, but there’s still nothing that will stop Day 1 short of having a shipping container full of powerful servers that you’re willing to throw into another project a week after your product launches.

That’s why Microsoft launches one of their biggest game properties with new Azure backing and has -zero- matchmaking issues despite the previous installation being plagued by same; they bump their Azure headroom upgrade for that quarter a little extra, allow Halo 5 to devour a chunk of that headroom, and then when the population falls down to normal levels, they sell those machines as cloud hosts to their customers. I am dead certain you’ll see this from AWS’ new game studio also, -especially- if they want to enter console spaces; the dreaded-yet-ubiquitous NAT issue is basically solved by using faux-dedicated cloud infra and that is fucking wonderful.

So:

Yes, this is Square’s fault. They don’t have enough servers.

No, they should not solve the problem by throwing enough machines at it to make it work Day 1, because I would like them to continue to have a video game I can enjoy, and making foolish investments while attempting to solve temporary and widely understood problems is not conducive to same.

This is not me setting a low bar.

If you wanna bitch about game companies doing things wrong, there are way better trees to bark up than ‘well they should buy enough servers to handle launch day’.

No, they shouldn’t. Most of them couldn’t even if they were fool enough to try. The ones that can only can because they -also- rent multiple warehouses full of servers to other businesses on a daily basis, and grow their install base so fast that SSD production facilities literally cannot keep up with them.

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Jason

There’s no other way to put this: you don’t know what you’re talking about in this instance. I’m guessing you don’t play XIV and/or haven’t read the notices put out by the team. I’ll happily explain:

The first bug I referred to happened because they implemented a feature that preserves persistent poses started before and after an instance without testing if it could cause a character to become stuck in an instance if it was initiated on uneven terrain. That was an abject failure of testing.

The second “server program issue” most likely refers to an individual Daemon in their web of server processes that started to chug and became the focal point of the slowdown. They fixed it and gave a notice that the problem won’t occur again after.

BTW, I woke up today and of course the third problem is now miraculously fixed too. We’ll have to see if it resurfaces again later under load, but I doubt it. The problem persisted constantly for the last 48 hours regardless of fluctuating load after all.

These issues would’ve occurred whether or not they had more instance servers available. I hope you actually read what I wrote this time and process it instead of going off in another tangent.

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Jack Kerras

Oh hey! In that first instance, I just missed the fuckin’ memo. :) Thanks.

amkosh
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amkosh

Sorry dude, This is utter BS. IF you’re ONLY solution to a what is a scaling problem is to throw hardware at the problem, then you sir, need to resign and find a job where you can’t fuck with technology.

Guess what, scaling *is* hard. But it is also a known problem with many known solutions (besides the idiots guide to throw more hardware at the problem)

There is an economics problem here. Spending money on quality people who can scale is not cheap, and in some ways probably more expensive than just tossing HW at it, which will eventually cause some other single point bottleneck to appear.

Unless people are willing to make it uneconomical by denying them revenue, then it will never change. And that likely will never happen.

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Jack Kerras

There’s a huge difference between ‘make it scale better’ and ‘make it scale SO well that it can handle the launch spike without stumbling’, and those are orders of magnitude in terms of difference.

Further, we’re basically talking about scaling out a legacy system on top of everything else, and unless they want to move to a whole new architecture (which is an entirely different can of worms with a discrete set of issues), they’re going to have a difficult time maintaining their shard format.

Also, yes, it’s difficult to hire the right people for things like this; if you don’t have a crazy specialist at this sort of thing, it’s even difficult to tell who is and isn’t -also- a crazy specialist, and hiring wizards when you aren’t a fucking wizard and don’t know what one looks like is really, really hard. It’s not purely a money thing.

Scaling is definitely hard, but making a system this substantial scale to 5x the amount of people it’s ever going to see again – and gettting a 5x normal concurrency on an xpac launch for an MMO isn’t that unusual on Day 1 – is a completely different can of worms than scaling out your smallish music-production site so that it absorbs the impact of getting hit by a bunch of people on an album launch.

Scaling simple things up to absorb spikes and to not actually fall over when a lot of things hit it is totally normal. Scaling legacy MMO servers up when they have to remain compliant with a console’s needs, when they have no intention of moving over to a megaserver format, when they get hit this much harder and by this much more people than usual… man, that’s not the same thing as ‘a scaling problem’. It’s fundamentally the same problem at its core, but that does not mean that ‘just hire a team more capable of scaling’ is going to solve the launch-day hype of an MMO. Too many more people than usual to handle things without buying more servers, full stop.

You can handle greater-than-average concurrency and server congestion in more ways than just ‘add hardware’, of course you can. There is a big difference between a growing playerbase and consistent, predictable congestion increases over time and the launch of a large, paid content patch. Even Steam – a significant minority of players in FFXIV’s case, since they ran for years without it and Steam xpacs can’t be bought on non-Steam accounts – literally doubled its concurrency overnight. If you’re serving a website, sure, that’s doable. If you’re running an MMO, multiplying your logins is too fucking hot.

There’s a point where merely making better software is not enough, and MMO launches are recognizably one of those points. Launch issues happen not because of laziness or benightedness, but because people get fuckin’ excited and stomp on the server as a gigantic gestalt. This big spike is -never- repeated afterwards short of xpacs, and a server structure that doesn’t scale as readily or as obviously (see: EVE, ESO, Wildstar) will have issues wherein a ton of shards just -empty out- after only a few days. First-day login spikes are always an unprecedented number of people; day 2 or 3, concurrency is much more normal.

Rustyblades
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Rustyblades

I feel like I should be sitting next to a dead dwarf with a bucket on a well in some dungeon – “there is no escape, can’t get out, can’t get out….” since when you are going into an instance, the game keeps trying to put you… into the instance… but if there isn’t room it instantly kicks you out to the start screen… smooth move Square… smooth.

Add that to the queue to actually get into the server… like waiting to get punished.

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Michael Gerringer

I am stuck in the instance login loop now. I will just wait till the rush dies down. i am still the the Heavansward content right now anyways.

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Michael Gerringer

It is pretty frustrating. Same thing happened at launch, Heavansward, and now Stormblood. I wish they would have this type of thing sorted by now but that is ok. I understand that is the way it is with MMOs. It just sucks I have the next couple of days off and by the time things die down I will be back at work.

Rustyblades
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Rustyblades

This feels just like… the re-Launch except, except… it was the main servers I couldn’t consistently get into and not instances. Of course, this is a bigger blocker as the instance issue is a much bigger tease…

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Sorrior Draconus

I really wonder if this may not be related to the new server hardware glitching out.

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Kawaii Five-O

It really stinks. Although I was fortunate enough to get past those early solo instances yesterday, my friends whom I had hoped to play with are still stuck playing Raubahn Clicker 2017.

And then on top of that, there’s an MSQ quest in the Ruby Sea that’s causing people’s characters to be locked out of the game, and the resolution may take several days. So you are literally risking being able to play at all if you gamble at attempting to do the first primal.

This is definitely one of the worst expansion launches I’ve personally experienced in a long time. It’s a shame, because issues aside, the expansion is fantastic, but I fear this really going to leave a lasting negative impression for a lot of people.

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Sushi Maru

Wait, launch day issues on launch day??? No way. People couldn’t play through the entire expansion on day 1?? Say it isn’t so!!

The biggest thing I see here is how people didn’t see this coming a mile away. It never fails you are going to have congestion issues on day 1 of a popular mmo release. The amount of crybaby whining I had to listen to all day yesterday was enough to make me lose faith in this whole generation.

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Nathan Aldana

yes, because its absolutely crybaby whining to experience literally an hour and a half of the expansion then spend two entire days unable to progress any firther without sheer luck.

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agemyth ๐Ÿ˜ฉ

People collectively pay Square millions of dollars a month and millions on expansion releases and expect at least for the game to function as intended. I get that “shit happens”, but that isn’t an excuse and does not mean people should happily sit and wait for them to fix their problems.

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Jack Kerras

Yes, and Square collectively pays its employees, datacenters, developers, content producers, writers, musicians, and artists millions of dollars a month to continue making new content. Their profit margin is almost definitely slimmer than you think by a lot.

Further, ‘solving’ this problem by throwing more computers at it is viable only in a few specific circumstances: if you’re Microsoft and you launch Halo, you make sure that your new Halo game comes out just as a whole big pile of new Azure servers hit, so that your faux-dedicated cloud architecture absorbs the brunt of the Big Weekend, and then those Azure servers go to clients who will pay for them anyway.

When you’re Square, if you buy a shit-ton of extra servers, enough to cover the Big Weekend, then… you… have a shit-ton of empty servers a week later. They don’t own a pile of cloud infrastructure, they don’t have several other products which use up a huge amount of raw computing power and which are cannibalized in terms of popularity by the launch of another game under their umbrella, etc.

They just run FFXIV as a service; they don’t -need- a couple million bucks’ worth of extra infrastructure only to merge a bunch of servers, require a ton of name-changes and downtime, and the other MASSIVE operational costs that same require just a few weeks down the road. That’s not even mentioning the customer satisfaction hit you take when you remove someone’s home, and God forbid they had a -house-.

This is especially so since all those extra servers basically just go in the fucking dumpster; by the time something else comes out that can use them, they’re old and grey… unless you’re already running a large number of online games, you’ve developed them with a modern, flexible architecture in mind, and your headroom can get use and pay itself off with ancillary activities.

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Kawaii Five-O

People expect queues, disconnects, and infrequent server instability. What they do not expect is being barred entirely from 95% of the expansion for over 36 hours now. I think that’s pretty reasonable, especially for a game that puts so much emphasis on story and gates everything behind it.

It was poor quest design on SE’s part.

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Jack Kerras

Two sixteen-hour DRG Cape Westwind queues in a row broke me after my grind to 50. The MSQ killed this game for me before, and the MASSIVE 100-quest story ‘content’ between ARR And Heavensward when HW came out broke me again.

I bought a storyskip potion despite never having set foot in Ishgard, and I could not be happier. Dungeons just… -open the fuck up- when I level up to them. It’s like a Goddamn miracle.

I hate, hate, hate FFXIV’s story quests. Hate them. Bad design, bad customer experience, hackneyed stories locking off engaging interactive content.

Rustyblades
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Rustyblades

They opened a new server and started a new character transfer program – oh wait character transfers are off and only EU got the new server… never mind.

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Sorenthaz

I seriously cannot comprehend how Square Enix wasn’t prepared for this whatsoever. Their server architecture seems incredibly dated if they’re unable to do anything about this mess.

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Jack Kerras

That’s because this kind of stuff isn’t your job.

Your brutal, ridiculous, thankless, absolutely fucking insane job. :|

I cannot tell you how horrible and thankless jobs like this are. Screaming, angry people are the only reward for a constant Sisyphean task and heroic fucking efforts to make shit work, even when it is an unexpected success. They’re never happy. It never ends.

And I’m just an operations guy. I just make servers work, dude, I’m not even a fucking designer, but I have a clue how much more population you get than you have infra to support during launch windows. They’d buy themselves straight out of being able to keep running a game if they tried to put enough machines in play to absorb the day-1 hit.

The only folks that can do that are folks like AWS and Azure. Microsoft has proven it can alleviate launch issues by leveraging their GIANT cloud server architecture, and AGS have yet to put a game out, but you can bet they’ll have pretty smooth launches, too, by comparison with other companies not named Blizzard. It’s nice to have millions of dollars’ worth of spare machines lying around all the time, but basically fucking nobody else does.

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Shiro Madoushi

They would probably start selling instance bypass tickets in the cash shop if this was run by Trion. That or the servers would be offline completely for the first week and they would only offer you a meager compensation package.

Just wait patiently and be thankful Square Enix is the developer and publisher of your game. It could always be much worse.

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Justin Bania

Honestly it sounds like a hardware failure. Those can’t really be predicted. It’s regrettable and perhaps a bit infuriating but not game breaking really. If there is a game that has a glut of things to do it’s ffxiv. Level this new classes. I would be surprised if it’s an issue past the weekend.

ihatevnecks
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ihatevnecks

Except the options for leveling the new classes have also been severely limited during large portions of EA. For most of Friday, the instance servers were completely shot, which meant no PVP/roulette/potd without getting disconnected and sent back to a (potentially large) queue. Since these are alt-jobs for most of us, there’s no 50-60 MSQ to do.

So that left what.. FATEs? Some of those were difficult to do because of the sheer amount of people again being bottlenecked into that activity, and since they were in the HW zones they didn’t have multiple instances like SB does. You had as much chance never seeing a single mob in a FATE as you did actually getting credit for it.

Palace finally got better last night as server traffic slowed down, but the DCs were still happening and the queue never really let up. Again today we’re seeing people getting DCs doing instances, and this time it’s keeping them out of game for an hour or more *before* they can requeue.

So yeah, “just level a new class” isn’t the greatest solution either, and I say this as someone who was intending on leveling the two new classes first.

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Justin Bania

Perhaps you’re right. It might be worse that I perceive it to be. In which case I am sorry that the game is in that state. I hope things get better and I am sure they will before too long. Hang tight everyone!

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agemyth ๐Ÿ˜ฉ

FF14 (maybe XI before it too) doesn’t do public beta testing, or rather their public beta phase is their 4-5 days before official launch and the progress, of course, carries over.

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agemyth ๐Ÿ˜ฉ

Let’s be careful with the terminology we use here. I know SE themselves are calling this pre-order access time “Early access”, but that more often means something completely different these days. Let’s hold this game to the appropriate expectations we should have of the #2 subscription game (in our regions). Shouldn’t beta testing be where you find issues like this?

View post on imgur.com

^Community trying to form literal queues in-game to alleviate one of the bigger (or biggest) scenario bottlenecks that is impeding story progression.

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Bryan Turner

Lol it’s like a new version of log in ques.

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Justin Bania

God damn I love the community you guys have over there. Look at the line that formed. In wow it would be a cloud of names with servers crashing under the frothing masses of rage clickers.

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Bryan Turner

Don’t forget the NPC would be covered with Mammoths and giant Dragons.

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agemyth ๐Ÿ˜ฉ

The line doesn’t work, and there are plenty of people ignoring the attempt to organize.

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Justin Bania

That there is even an attempt to organize, let alone that it is working that well at all, is amazing. Kudos FFXIV community!

Every time I get out you people pull me back in…

dixa
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dixa

I would counter that given how smooth legion and morrowind launches went that this should no longer be expected from a company as large as square but it should no longer be tolerated

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Sorenthaz

Yeah, Square Enix has been in the MMO business for 15 years or so? I don’t get how they’re not prepared for this.

They have 0 excuse beyond poor planning/server architecture.

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Jack Kerras

This is patently false. Morrowind uses an incredibly newer and more scalable architecture than FFXIV – one which I believe FFXIV should use! – and Legion is run by a company that literally makes several orders of magnitude more money, and has piles more computing power in any given datacenter, than any other MMO company out there.

One of the cool things about Legion is that it runs from datacenters that also run lots of other things; they keep overhead on hand that’s enough to handle significant hardware shortages in one game, and they’re able to do this in part because people who are trying to flood Legion’s servers like crazy will disappear from Hearthstone, Heroes, and Overwatch queues in order to do so. A little bit of flex – IE new login/auth server instances being spun up for one game as the others die down – is incredibly useful here, and Blizzard has a TON of extra material to do it. FFXIV does not have another large-scale product like this, certainly not one which uses standard-ass ten-years-ago MMORPG architecture.

And Legion -did- have issues very much like this; instance problems, phasing breaking, all sorts of things. People frothed about that, too.

EVERYONE has this issue, and it is not financially feasible to solve it unless you also happen to run Google Cloud, AWS, or Azure, and therefore have a comparatively tremendous amount of hardware overhead available for use whenever.

At least some fucking dickwad isn’t doing jumping jacks in a doorway and keeping you from talking to the next story-quest NPC, y’know, for kicks.

Oh, and at least queues are good enough that you don’t sit in 16-hour queues two days in a row for mandatory, content-locking story quests anymore. The battlegroups analogue fixed that up good, but it wasn’t enough to save my sub back in my Dragoon days. It’s frustrating to be booted right now, and that -will- be solved in a short time, but it’s way less unfortunate than unsubbing altogether because you just can’t progress.

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Barry Carpenter

3 hours in log line then 26 hours waiting for MSQ wall quest:p hoped PS3 drop out would bring some new technology in…

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bobfish

This was a problem for a few hours on Friday. May come back when we hit peak users on Saturday as well, but really, this is one of the smoothest expansion launches ever.

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Nathan Aldana

someone apparently lives on a small server. On excalibur this issue hasnt stopped since the moment the servers wernt up.

ihatevnecks
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ihatevnecks

A few hours on Friday? I think you’re seriously downplaying it, as it’s been ongoing on the larger servers this whole time.

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bobfish

There queue on your server must be insane. We’re sitting at around 1.5k in queue at peak, about 500 off peak. But the issue is gone now for us as people have been able to spread out through the new content, rather than all trying to do the same solo instance.

And it’s nowhere near as bad as the bug that makes your character unplayable if you beat the Primal.

Even with these issues though, still one of the best launches ever, but I guess that probably says more about how terrible they’ve been in the past than it does about how good this one is.

ihatevnecks
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ihatevnecks

I’m on Balmung, so yes even in the middle of the night the queues are generally in the hundreds. When I logged in a little over an hour ago, they were at 3K. Nobody in my guild, aside from one guy who rushed it, has gotten past the Raubahn bottle-neck. Most of the server is in the same place; this morning there were something like 20 people in the new capital city.

It’s the same for most streamers I’ve watched on Twitch too – the only people getting through even as recently as this afternoon are those literally doing nothing but standing on the guy and spam clicking him for 6+ hours. All afternoon and evening our server, and all the others according to SE’s updates, has been experiencing the same 90k disconnects in all instanced content.

So yeah, things really aren’t working well at all :)

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Itoao

Not a good sign at all.

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Danny Smith

i dont know why it wasnt expected. I’m using my time levelling RDM and SAM instead, it ain’t a race. Raids alone are weeks away.

dixa
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dixa

Legion was a flawless launch as was morrowind.

amkosh
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amkosh

I heard from enough friends that Legion wasn’t flawless. It was better than the shitstorm that was Draenor, but flawless is zero problems, and they didn’t get that.

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Bryan Turner

One single time WoW got it perfect, I’m saying that as a WoW fan, look at the rest of the launches and you would see nothing but stumbling. What you are playing right now is not the official release, like it or not Early Access is nothing more than a final Stress Test.

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Jeff

/Pseudo rant incoming.

And this is why I’m not doing early access, still this game has the technical management ZoS wishes they had and even now despite the problems you don’t have idiots more or less threatening to firebomb SE like they did on the ESO forums…..mainly because SE will delete your account in a very nasty way, but still the worst day in this game is better than the best day in ESO and Zenimax refuses to learn

dixa
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dixa

The battleground and dungeon problems with ESO have been there since the original beta. The game at large however had a pretty flawless launch with morrowind

And how quickly we forget that a much much larger game than either of these two had a flawless launch just last summer.

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drelkag

I had no problem doing the Morrowind storyline during EA.

ZoS can takes lessons on how to queue dungeons and PVP groups properly from SE though.

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Christopher Allcock

Agreed, ironically it’s the story that made me buy into Early Access both times – HW at least I could do….

As far as this compered to Zenimax/ESO, Zenimax wishes SE’s current issue was their only problem, it’s a rare day I can even get ESO to load without a crash out on launch, shame really I really do like that game.

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FreecczLaw

Considering pretty much any content that isn’t complete shit is in instanced content in this game this is really bad. Watching people run around doing the crap that is FATEs is not good exposure for the game.

That said, like was already mentioned this type of thing is expected for any new game/expansion release honestly. It feels more like it is par for the course than anything and whilst that doesn’t excuse it happening to this extent I would not really be too bothered as a player either. It isn’t fun, but this is also the reason I would never take time off from work for a release like this. Not to mention, this is early access, this is exactly why you have early access. Like I said, not condoning it, but kind of expected too.

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Christopher Allcock

FATEs aren’t ‘crap’ as you put it, in SB in fact they are VASTLY improved to what HW had (which I’d freely admit the exp ‘reward’ for the HW ones was complete arse): the new bonus EXP and Twist of Fate systems actually just edge the originals out in ARR and they were a blast to level though…

People have already made it to level cap with their preferred Jobs and crafters and gatherers are on their way, yes, the biggest holdup is the Main Quest, but that isn’t the be all and end all of SB’s levelling experience – have you tried the new PVP system? It’s evened out the skill level quite a bit

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FreecczLaw

Sorry but to me the amount of exp I get is not what makes something fun. Mindless FATEs zergs are complete shit if what you are looking for is enjoyable content which to me is what an expansion should be about. To each their own of course, good for you if you like it.

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Christopher Allcock

There in I agree, the zerg are always an issue (ALWAYS….), by that situation they do spoil certain events due to the fact SE can only scale them up so far for numbers.

That said I still stand by the above and the new systems do put the new FATEs well above HW’s quality, when you can actually do them as intended.

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Matthew Riddle

They already got their money off of sales of the $60 expansion, people buying $25 boosters to auto-level class or skip the enormous amount of story that must be completed before even starting the new stuff. $$$

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John Kiser

Expansion wasn’t 60 dollars first off unless you went for collectors edition. It was 40 and you can get it cheaper than that many places.

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Kane Hart
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Bryan Turner

it’s early access crap happens.

ihatevnecks
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ihatevnecks

Crap happens, but this is a pretty epic level of crap for an *expansion*, not even a base game. It’s one thing to have lag, or disconnects, or long queues to log in; it’s another to have players literally prevented from making progress in the expansion because of a single NPC (technically two now).

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Sorenthaz

From what I remember this was an issue back in the beta/early launch of FFXIV itself, so it’s not like this is a new problem per se, just some bad flaws rearing up again because Square Enix wasn’t prepared for this.

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Christopher Allcock

As mentioned by someone is Reddit, the devs had two options 1) stall the MQS or 2) allow EVERYTHING to fall on it’s face. I utterly agree this should have not made it past QA, and it’s not the first time the servers almost fell to an influx of players at one point: The DF had to be completely taken offline in ARR’s launch and rewritten.

Also I can pretty much say for certain Yoshi-P isn’t taking this on the chin and ‘hoping it’ll work out’, if the US/EU original early access was anything to go by he’s pissed that things didn’t go as planned.

dixa
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dixa

It should have been delayed. Sometimes your shareholders are not right and should not take priority over the customer.

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John Kiser

There is no way to tell this would be a problem from QA testing without creating a bunch of virtual stress which may not give an accurate representation of real stress to the systems.

They need to have overflow for their instancing system for things and more servers for it (as it sounds like it is on its own sorta system). There is a lot they could do. I love the game and don’t get me wrong on this, but I think it a bit silly that some servers had queues still like a year + into heavensward and same with ARR. Like I really don’t get how they somehow think stuff is going to be okay when they get full servers without the release of a new expansion and then bring in ALL the people an expansion would.

They need to expand the capability and capacity of their servers

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