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58 Comments on "Final Fantasy XIV is temporarily logging everyone off once a day to keep login queues moving"

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Albert Guzman

A band aid solution it may be, but it’s working like the cure to cancer. Boom, and the que’s are banished.

Rustyblades
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Rustyblades

When I log in to go do some Levequests in Grandia and see literally 20-30 players just standing around near one of the 20+ levequest givers then yeah, AFK is the norm – it’s been the norm since launch part II.

Had they implemented a kick off timer back then I’d have kept playing after the initial 30 days but since I could never get on the same server two logins in a row I kind of got frustrated and stopped playing. When I found out that it was due to hundreds if not thousands of players just AFK’ing vs logging out I thought they were the biggest asshats on the planet. AFK’ing and blocking other people from actually playing the game is akin to those folks who camp public restrooms and port-a-potties to charge $5 for them to vacate.

However, long queues due to AFKers don’t seem to be a huge problem on the medium pop servers – I usually only see a max of 200 queues with me getting in within 10 minutes – not an issue. If it were, I’d not started playing again but this news would have reversed that decision.

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Jack Kerras

My favorite statement:

‘Rules are for assholes.’

I don’t think that everyone who follows the rule is an asshole, of course. That’s not the point. The point is that if we didn’t have assholes, we wouldn’t need rules.

Prime example here. Folks found a way to get around the AFK timer, and as a result, they’re now being assholes and causing queues for other people, sometimes for many hours a day, without actually using the service at all; they’re just idling at work, or running into a corner, or what-have-you. There are naturally some technical issues which make this difficult to track and such, especially since everything you do to dissuade them makes them do more; it’s an awful arms race between rules and assholes.

But if folks would just fucking log out when they’re not playing, and log in when they are, this would not be nearly the problem that it is.

Now, that being said? It’s fucking BONKERS that FFXIV doesn’t allow you to pop back in after you get disconnected by via error without waiting in queue. Having a few open slots in the front of the queue for folks who are reconnecting within 3m of disconnecting would be totally reasonable, and it really needs to happen.

Naturally, anyone AFK-booted would have to wait 5 and sit in line.

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Meanie

Just started playing again after years.. surprised the reconnect to bypass queue is not a thing. Even Archeage has that and that game is all kinds of crappy.

Veldan
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Veldan

Band-aid fix indeed, but justified. People brought this on themselves. I always hated and never understood the ridiculous effort that people make to bypass the rules and stay online after a major launch. If nobody did that, queues would not be a problem, because they’d move much faster. All these people trying their very best to stay logged in while not playing are protecting themselves against a queue problem they themselves create. It’s sort of a catch-22.

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Glenda McCarthy

Actually, according to guildmates, they were down about half an hour not 10 minutes as they said they would be.

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Christopher Allcock

Just to point out – it’s happening now (US side)

Line
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Line

FFXIV stumbling around trying to fix their bad connection system, part… like 1 000 000 and half?
That’s such a bad system… instance players getting the boot, that’s gonna help with the elitist mentality.
Everyone trying to get back in at the same time? Good way to bring back Raubahn, I guess.

Alfredo Garcia
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Alfredo Garcia

It’s nice to see a company actually taking some measures to deal with temporary queues and AFK accounts rather than just shrugging it off. I don’t play FFXIV but I have a lot of respect for Square Enix and how they’ve handled the game.

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NeoWolf

And will the subscription price reflect this time stolen? No, didn’t think so lol

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Loopy

I will personally refund you the 10.0416 cents every month that you will lose by losing 10 minutes per day relogging back to the game.

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NeoWolf

You don’t know it will be 10 mins, you log out your in a queue again that queue could take quite a while to shift you have no way of knowing how long that will take from one log out to the next as it isn’t a fixed time.

Then putting the time taken aside, consider the inconveneience, what if everyone has arranged and put things off to do some group activity or raid and right in the middle of it you or one of your group is auto logged out and you can no longer get the content done..evening ruined.

The point im getting at is that this is a stupid resolution to a problem they should and could have sorted quite some time ago. It should not fall to the customers to make allowances for their pi** poor preparations. Part of what you are paying for is not just the time TO play, but the ability to play without interruption or inconvenience either be it from other players or the servers themselves.

TL:DR they need to sort their shi* out :)

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Loopy

I agree it’s a bandaid fix, and i totally agree that it sucks when you account for the inconveniences of planning your activities around it and losing precious gaming time.

On the other hand, I also think that all of this will blow away in a couple of weeks once servers have been stabilized, as it did with the original launch if you recall. In the past, SE has been pretty good at either providing either reimbursement, gifts, or something of that sort. I don’t consider SE to be a scumbag studio.

I just have to poke fun at the “refund” comments, especially considering how insignificant the monetary value of lost sub time is. The intrinsic value of time itself however is a totally different topic for discussion…

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NeoWolf

It has already persisted for more than a couple of weeks..and the only fix they have come up with thus far is the aforementioned auto logging people out which is a whole new measure of dumb and inconvenient :) They are dancing around the fact they need more servers..instead of trying to time manage people who are paying for uninterrupted access for a WHOLE month they should just suck it up and get more servers.

I get where your coming from ;) although I never specifically mentioend refunds, the point was more as I say relating to inconvenience and that a subscription pays not only for access and support of a game but uninterrupted service. When they fail to provide that, that is their bad and also their responsibility to compensate their playerbase in some way for the inconvenience because your only getting PART of a service atm but paying the FULL price. Thats bad on any level.

Customers are quick to forget they have rights pertaining to things they pay for, it doesn’t fall to us to make allowances for companies who fail to provide a service. We “choose” them, but they “need” us, it is not an equal relationship. Far too often people make excuses for the sh88y services they are recieving thinking these companies are their friends or that by singing their praises they somehow endear or ingratiate themselves to theses companies. But they are not our friends, they are businesses, they could care less about us as individuals their only interest is our money. And whether they like it or not THAT they have to earn by doing their jobs. Apathy will be the death of civilisation :)

Half arsed service on any level is not acceptable when your paying for it. So although it may seem like a matter of pennnies and minutes to you, it is actually a principle that dictates what you as a consumer find acceptable and will allow them to get away with while still taking your money.

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Steve Fury

Man this happens with every WoW and FFXIV expansion. Everyone gets so heated and frustrated for a few weeks then everything goes back to normal, but its as if everyone forgot so its just this weird cycle that continues. Get over it. Unsub for a month then come back. THIS IS NORMAL FOR AN MMO. Sure its odd and highlights their own stupid game design but I’m sure they’ll fix it. Its not that big of a deal. Everyone acting so betrayed lol

sauldo
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sauldo

No, in this day and age, this isn’t normal, especially when said MMOs are sub-based and being unable to log in at your leisure (planned maintenance nonwithstanding) is literally ripping off your money. There are more robust server structures out there that would allow everyone to log in without queues, but that would require Squeenix to actually commit to it.

I bear no ill will for Yoshi-P and his team, but I would have thought that after having been brought close to tears by ARR’s launch issues, he would have made that his number one priority.

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kgptzac

I think you should consider sending your resume to big MMO publishers’ PR department. I for one do not appreciate normalizing MMO/expansion launching unpreparedness by publishers because its’ anti-consumer to assume such a stance.

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JonBuck

I’m going to wait for the surge to die down before I get back into the game.