The Daily Grind: Which MMO chat channel offers the best advice?

Here’s an odd confession: I like to have global chat (or the equivalent thereof) running in my MMORPGs most days. Most days. While it can get eyerollingly awful with the immature arguments and casual racism, world chat helps to keep me appraised of what’s going on with the game and its community. Sometimes I even learn something important or find out that an issue that I’m suffering is widespread.

But I probably wouldn’t throw out an actual question in world chat unless I had no other recourse. There always seems to be more people waiting to attack you for being a know-nothing scrub than to help on the wider scale. So for assistance, I’ll turn to more specific channels or my guild. I’ve found that many MMOs have great advice channels and that it’s worth staying tuned into them, even if they’re supposedly only for “newbies.”

So which MMO chat channel would you recommend as one that offers the best advice? If you need some feedback or opinions right then and there and had no friends on hand to offer it, where would you turn?

Every morning, the Massively Overpowered writers team up with mascot Mo to ask MMORPG players pointed questions about the massively multiplayer online roleplaying genre. Grab a mug of your preferred beverage and take a stab at answering the question posed in today’s Daily Grind!
SHARE THIS ARTICLE
Code of Conduct | Edit Your Profile | Commenting FAQ | Badge Reclamation | Badge Key

LEAVE A COMMENT

29 Comments on "The Daily Grind: Which MMO chat channel offers the best advice?"

Subscribe to:
Sort by:   newest | oldest | most liked
Reader
Malcolm Swoboda

#Sanctuary :P

Reader
Loyal Patron
Patreon Donor
Kickstarter Donor
Paragon Lost

Honestly I just send a whisper/tell to most players asking for help with a link to one of the game related websites since far too often you see the player asking a question spend a lot of time being trolled with bad answers.

Often i’ll have already alt-tabbed and searched it so I can offer the exact link. I tend to do this because that way all their other related questions will be there for them to read as well.

Reader
Robert Mann

You are online. Unless somehow you are in the middle of an action sequence with permanent negative results if you lose (other than a tiny repair bill)…

First, I want to know what you are playing.
Second, ask, but expect trolling.

Otherwise, search engines are your friend. Less trolls and hostility than the standard chat crowd in an MMO. You might, however, get lucky and have a nice friendly person respond.

Reader
David Goodman

/guild

Never a public chat channel. Those all go off as soon as possible. Even if the channels are not ‘bad’ (no casual racism or otherwise), I am still not interested in the casual conversation of a public channel.

Outside of games, I don’t just go up to everyone on the street that I pass (and I live in Boston, there’s swarms of people everywhere, like a plague of terrible-accented locusts) to discuss whatever random thing they are. I’m sure they are nice people. I don’t care what they are talking about.

But then again, it’s not my job to stay abreast of a game’s community like someone on a website dedicated to MMO happenings might be ;) If I got questions, again, I go to my guild. And there are tons of ways for the channel-conscious socially awkward pleb to find a like-minded group of decadents and undesirables to hang out with.

Reader
kidwithknife

Sanctuary back in TSW. No question. The game needed a channel like that badly and the Sanctuary crowd delivered the goods.

Reader
Kickstarter Donor
Patreon Donor
Loyal Patron
Ashfyn Ninegold

It depends on the game. In WoW, never ask a question in general chat unless you’re just doing it for the fun of seeing all the smart ass answers. In SWTOR, nearly all chat is ignore if it isn’t topical or flaming, regional/planet chat, however, is pretty good for decent answers. PoE has a equal number of asshats as WoW, so be prepared to defend yourself if you ask a basic question there. And since that’s basically the only chat in the game, you’re SOL if someone doesn’t take pity on you and help you out.

The only game where you can ask for help in any channel and get decent answers is LOTRO, which continues to have the best community of any game.

Reader
Loyal Patron
Patreon Donor
Kickstarter Donor
Paragon Lost

To your last comment, I’d have agreed but since moving to Arkenstone after the great server of 2015 I’d found less than useful/friendly chatter in LOTRO. :/ If I could do a “do over” server move for my 15 characters I would.

Estranged
Reader
Kickstarter Donor
Estranged

The old Sanctuary chat in The Secret World. I’m unsure if that has been reinstated for SWL.

Reader
Tithian

It has, actually.

Estranged
Reader
Kickstarter Donor
Estranged

Tithian – that is great news, I’ve been busy and neglected to get started.

Reader
Thomas

“Here’s an odd confession: I like to have global chat (or the equivalent thereof) running in my MMORPGs most days.”

Heh. For me, the very first thing I turn *off* is the global/zone chat channel; I find the chat distracting, annoying, often juvenile, and sometimes offensive. It is also invariably immersion-killing.

Ahhh… the blessed silence of turning off global chat.

Reader
Kickstarter Donor
Patreon Donor
Loyal Patron
Ashfyn Ninegold

Generally agree with this. But when I’m out grinding mobs for deeds or crafting and what not, I like having it on for the entertainment value. I’m also one of those people who will answer chat questions with actual information and not just snark.

Reader
Kawaii Five-O

I usually consult google first–I have a second monitor, and I make good use of it. Then FC/LS chat.

I leave shout or ‘global’ chat on for the chatter, but my contributions to it are limited to sarcastic quips in response to other sarcastic quips.

Reader
Fervor Bliss

Youtube

Reader
Bryan Correll

You might as well use Google instead of asking in global chat, Even if you do get an answer some jackass is going to berate for daring to ask in chat rather than using Google. And if someone (or often multiple someones) tells that person to quit being a dick then they’ll launch into a rant about how you shouldn’t help people who are too stupid to know how to use the internet and the whole thing becomes a war zone for the next ten minutes. Basically, unless the game has a designated “Help” channel you’re better off not using any global channel.

Reader
Mystyrys .

EQ2 Homeshow channel. All servers can chat there and they are always nice, helpful, and informative. Not just about decorating. About all aspects of the game.

And guild chat. We have one of those guys that is spooky he knows so much about the game.

Reader
Schmidt.Capela

Well, for my part I dully research the game before I start playing and never ask for help in any game, so I rarely, if ever, find any useful advice on any chat channel.

I do offer help and answer legitimate questions, though I usually keep that to guild and party channels. I will step into general chat to help if I see a need, for example if someone asking legitimate questions is trolled or doesn’t get any answers in a reasonable time, but I prefer to keep away from general chat (and other game-wide channels) otherwise.

(Legitimate questions mostly defined as those you can’t find the answer on Google in less time than it takes to type the question and the answer.)

styopa
Reader
styopa

Barrens.

Reader
Utakata

Guild Chat then Wowhead…

“Neither of those are world chats…and the last one isn’t even a chat for Pete’s sake, Uta!”

…but it’s where I usually go to get advise when I am in an ingame pickle! o.O

Reader
Castagere Shaikura

If your in a good guild then that should be the only chat channel you need.

Reader
Ravven

Although I hate the usual toxicity in most general chat channels I usually keep them turned on so I can help if someone needs it. It must be so horrible for someone new to a game to encounter all of that in response to a simple question. The Novice Network in FFXIV can be good depending on the server (or bad due to same), and I wish more MMOs would add one.

Reader
Paul

Usually guild chat – if not you’re in the wrong guild :)

atherenlightspeed
Reader
atherenlightspeed

I’ve gotten out of the habit of looking at world chat, but when I do take a look, Lotro’s Landroval server and EQ2’s Antonia Bayle seem most civil and helpful.
That said, if I couldn’t find an answer to a problem anywhere else, I’d toss it out anywhere I was, someone helpful is always lurking among the trolls :)

Minimalistway
Reader
Minimalistway

Depends on the community, i usually search websites for help, in-game community can be helpful but often i see so much sarcasm in chat channels, it’s like people competing to offer the funniest comments as answer for people asking for help and rarely offer any useful answers, if i can help i do it.

Having a guild helps, so i recommend joining one (or more if the game allow it).

Reader
Kickstarter Donor
Patreon Donor
Loyal Patron
BalsBigBrother

Secret World Legends hasn’t been too bad and the couple of times I have asked questions they have been answered with minimum trolling. Lotro pre-ftp was always pretty good though sadly it is like most other general chats post-f2p

I don’t know if I could say they are the best or even if I could actually pick one as the best though. I feel like that is like asking which pile of poop smells the best no matter the outcome you are still going to be left with a bad smell /sigh

Reader
Kickstarter Donor
bigangry

What’s the opposite of the Novice Network in FFXIV? ;)

Reader
MesaSage

Fellowship.

Reader
starbuck1771

I saw you trolling world and overwatch chat :P

pepperzine
Reader
pepperzine

Google. It’s not a MMO Chat channel but if we are talking about getting good advice and you can’t whisper a friend or use guild chat that is the way to go. The rest of the channels are human cesspools 99% of the time, and even when someone gives solid advice it’s hard to tell if they are being serious or trolling since the majority troll.

wpDiscuz