Black Desert censures Pearl Abyss Taiwan employees found cheating

Let this Black Desert story be a lesson. Actually, no, let it be two lessons: Don’t cheat, and definitely don’t cheat if your job might be on the line. Maybe three lessons, in that we can’t always trust the people running the MMOs we play.

Black Desert, as MMO Culture reports, has suffered a black eye thanks to its Taiwanese studio. Apparently, a pair of Pearl Abyss Taiwan employees in the region used their personal, non-employee accounts to play the game during maintenance (while it was down for regular players), scooping up some sweet loot from the auction hall in the process.

“Both were stripped of their positions,” MMO Culture translates, “and 30% of their pay will be withheld for 3 months.” So apparently they keep their jobs?

OK, so four lessons: The penalties probably won’t be harsh enough.

Over in the west, there’s no patch today, but there are new bits and bobs in the cash shop this week.

Source: MMO Culture
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28 Comments on "Black Desert censures Pearl Abyss Taiwan employees found cheating"

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Mikka Hansen

– What’s that? one of our employees cheating our game for personal profit? YOU ARE FIRED, GET OUTTA HERE

– Sorry boss, next time you’ll get a cut of anything I flip on the AH

– …..On a second thought we might leave this as a 3-month-30%-salary cut, no need to overreact….

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Sally Bowls

For you younglings, the Simpsons, I mean CCP, did it first, a decade ago.

ELI5: The T20 Scandal from Eve

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Melissa McDonald

I love this web site and call it my home, and I have a lot of respect for the writers. But opining that a 30% pay deduction over cheating in a video game isn’t harsh enough, is something that has unfortunately left the boundaries of reality and common sense. Child, please. Taking bread from someone’s mouth and off the table of their families is an extremely harsh penalty for something they did in fantasyland. Seriously. #RealWorld

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squidgod2000

But opining that a 30% pay deduction over cheating in a video game isn’t harsh enough, is something that has unfortunately left the boundaries of reality and common sense.

This isn’t “Soandso cheated in a video game,” this is “Soandso caused customers to question the integrity of our employees, the fairness of our games and bought on a wave of bad publicity.” It’s the kind of thing that is going to follow BDO until it shuts down and is something that people will be referenced whenever there’s an exploit or some kind of cheating. When GM Darwin was fired for creating and ebaying houses and gold in the early years of Ultima Online, the distrust of GMs and Origin followed the game for years. Employees have to be held to a higher standard when caught doing this sort of thing, otherwise developers and publishers will face more customer backlash when they punish regular players for the same behavior.

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Melissa McDonald

#FirstWorldProblems

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Mikka Hansen

makes stupid remark
gets brutally schooled
replies with #FirstWorldProblems

face saved!

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kgptzac

Huh? I haven’t seen any comment here beside yours calling the punishment is not harsh enough… unless they got deleted, maybe try strawman your stuff elsewhere.

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Melissa McDonald

Just for you, strawman:

OK, so four lessons: The penalties probably won’t be harsh enough.

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kgptzac

Thank you for correcting me. I thought you were talking about the comment section here and apparently missed what’s said in the original article, lol.

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David Carson

The penalties weren’t harsh enough. It’s hard to imagine getting caught doing something like this and not instantly being fired for gross misconduct.

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David Carson

100% agree

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Paragon Lost

Strawman? You aren’t using it correctly. They should have been fired as an aside. As SquidGod2000 mentioned, it harms the integrity of company if their employees are caught doing something unethical in regards to the company’s product that would give them an advantage.

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kgptzac

I was confused on her comment’s intended target but it’s resolved now. I agree with her that firing those employees probably aren’t doing the company any material goods other than to satisfy internet strangers like you. When the company made the choice of punishment, I can only assume they valued those employee more than the “good” publicity of firing them.

So they got caught. How many people who exploit their employment positions in online games have not gotten caught? How many of them only got caught internally and players never knew? How many of those were suspected by players but their employers never gave any concrete HR answer than “we apologize for our staff’s actions and dealt with it properly”?

Therefore I give the company credits when they public admitted the problem and being transparent with the punishment. I hope those cheating employees learned a lesson on how to respect the responsibility of their posts, but unless you’re a shareholder or something, you should respect how each organization disciplines their own ranks.

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Veldan

It’s in the article…

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neil shelton

Its hard enough to play these games when you cant trust other players. Cant trust the devs and their employees? Ill pass.

Zander
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Zander

I haven’t played any popular MMORPG where inhouse shenanigans haven’t taken place. I’ll spare the details unless you want them.

GW2 – The devs play on Blackgate, who tends to get preferential treatment when it comes to WvW (PvP). They get server cap unlocks when already full while other servers who need players to compete, remain locked. Hence why they are always in the top Tier. Anet even claims objectives on their behalf, essentially winning for them.

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Archeage – The Community Managers for NA/EU were in a guild called Outcry, who always got world or server first in raids, claimed 3 castles for themselves and had inside information for market manipulation on Archeum, Thunderstruck Trees and rare drops.

BDO – Then hired the same CM’s, Scapes and Jouska, who put their dirty little corrupted fingers in BDO and it didn’t work out so well due to the games inherent mechanics. They lost interest and quit.

Corruption within the development house is almost certain when there is a reason to compete.

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David Bass

Sources?

Zander
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Zander

Hearsay, accusation without proof. I don’t care enough to dig up the articles and posts but I can ramble on about what I believe if you like. I was there when these things were taking place in said games.
Source: me

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kgptzac

I have some doubts on the sanity of some people shitposting in massively’s comment section. A word of advice for not shitposting: if you frame your sentences like stating facts, make sure they are facts and have sources, and not claiming your own words be shit one reply later.

Zander
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Zander

Thanks for the advise. Next time I’ll put a fat disclaimer on it as IMO, speculative and pure utter insanity.

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Dystopiq

Blackgate is top tier because many major WvW guilds moved there. It has nothing to do with ANet. Corruption my ass. Stop making bullshit up.

Zander
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Zander

Wow, don’t be so bitter. You just repeated what I just stated.

They get server cap unlocks when already full while other servers who need players to compete, remain locked.

Blackgate is top tier because many major WvW guilds moved there.

And they were able to move there because of these server unlocks. You must be on BG to come out so opinionated.

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Dystopiq

No they weren’t. They simply moved there they weren’t locked.

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silverlock

To be fair they just accessed the game while it was unavailable to other players, while certainly wrong they at least showed some restraint when you consider what they could have done.

I think the penalty in this one case was fair, but yes normally the penalty for employees who cheat should be to lose their job.

failed_apathy
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failed_apathy

I’d probably analogize it to a store employee using their position to skip the queues on Black Friday sales by buying something before the store actually opens. I mean sure, douchebag move, but did someone really get hurt over it? It’s not as if anything was actually stolen in either case; they actually went through the proper payment channels, but just skipped the line.

Isn’t this something that could only be caught via in-house metrics anyway? I almost find it a bit reassuring that they’d actually punish and publicize this. Frankly, I’d be more surprised if this isn’t an extremely common occurrence.

A demotion and essentially losing a month’s pay actually stings really damn badly (for those of you who have jobs), especially when you consider that they’re going to have a negative rep at the company from now on. It almost would’ve been nicer to fire them.

It’s actually kind of funny when you think that whoever posted the item for sale still gets their due money, but the employees will lose real wages and dozens of hours of their life for this. #JUSTICEinACTION #CrimeDoesntPay

Anyways, people can’t handle power well, regardless of the level. I mean, anonymous conversation and being able to vote away opinions you don’t like are pretty small powers, but people abuse them on a large scale every day here on the pleasant ol’ internet.

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silverlock

It’s hard to judge the severity of the fine without knowing the whole compensation landscape. For instance in many Asian countries it’s common for a large portion of the employees pay come from bonuses which wouldn’t be effected by this.

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