Bungie denies Destiny 2 community claims that third-party apps are triggering PC permabans [Updated]
We’ve updated with Bungie’s latest statement at the end of this post.
It’s a classic case of he said, she said: the MMO edition.
Following yesterday’s rollout of Destiny 2 on the PC, players have flocked to the official forums and Reddit in consternation. The issue? Apparently, some folks claim that the use of certain third-party apps has triggered account bans despite Bungie’s never having expressly forbidding the community from using such programs. Even worse, players who receive a permaban in this fashion cannot appeal their case to the studio.
Some of the alleged programs that are causing these issues include OBS, XSPLIT, Fraps, Mumble, Discord, MSI Afterburner, and EVGA Precision XOC.
Despite the rising outcry, Bungie denies that this is the case. “We do block programs from pushing their code into our game,” PC Project Lead David Shaw tweeted. “Most overlays work like that. We don’t ban for that tho. That’s internet BS.”
This claim was backed up by a community manager on the forum who said, “Third-party applications that aren’t compatible with Destiny 2 may cause the game to not run but won’t result in a ban.”
We have seen lots of questions about bans being issued in the PC version of Destiny 2. To provide some information, we would like to share some facts. The following is true: Destiny 2 cannot automatically ban you, only Bungie can ban a player after a manual investigation. Yesterday, we banned approximately 400 players on PC. Bans were applied to players who were using tools that pose a threat to the shared ecosystem of the game. We did not (and will not) issue any bans for the use of overlays or performance tools, including Discord, Xsplit, OBS, RTSS, etc. Information on using third-party applications can be found here. We are overturning 4 of the bans that were issued during the PC Beta.
We are committed to providing an experience that is fun and fair for the millions of players who have joined us in this community.