Bungie now says it’s unbanning Destiny 2 players ‘banned in error’

Remember how yesterday Destiny 2’s community was all freaked out about account bans they believed were being caused by use of overlays from programs like OBS, XSPLIT, Fraps, Mumble, and Discord? And remember how Bungie’s PC project lead tweeted to call that “internet BS”?

Bungie followed that up with a statement clarifying that 400 PC players were indeed banned, but manually and not for overlay-related reasons, and that it had overturned four beta bans. Now the studio has walked back its initial statements even more.

“As part of our ban review process, we have identified a group of players who were banned in error. Those players have been unbanned. The bans were not related to the third-party applications listed above. We will continue to review the process we use to ensure a fun and fair game.”

It is not clear how many players were in that second group or why exactly they were banned in the first place, but any reason given could be justifiably summed up as “internet BS,” I’m sure. In any case, it’s doubtful that a group out of 400 is making much difference to a game that’s already become the fastest-selling console game in history.

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25 Comments on "Bungie now says it’s unbanning Destiny 2 players ‘banned in error’"

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Grave Knight

My guess is probably unusual movement caused by latency. I would get kicked by punkbuster all the time because it thought I was teleporting around. Their anticheat system probably detecting them teleporting somehow.

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rafael12104

CYA, Baby!

They walking back what they said. Someone somewhere at Bungie went back to their comms group and legal and said “You see, what had happened was”

And legal came up with this second statement. You see the wiggle room right? No numbers this time, no cause either.

Lol! It’s the legal “two step”.

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Denice J. Cook

Hackers, aim botters, dupers and exploiters, oh my! :P

Anyone who’s ever played a PC MMO before is familiar with this scenario: Cheaters cheat, get caught and banned, then come crying to the forums with their excuse factories firing on all cylinders. A few legit players may or may not get caught in with the ban waves of hundreds of ne’er-do-wells. Those few get unbanned quickly. Lather, rinse, repeat. ;)

Nothing to see here, move along….

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NeoWolf

Just to be clear..they removed the bans of just FOUR people, and all four of them were people from the beta and were not banned because of the 3rd party app abuse the other 396 cheaters were.

Thats right just 4. So it isn’t a backtrack or a blunder its a clarification. All those cheaters except those four still got legitemately banned because they were cheating.

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rafael12104

Hmm. That is not the way I read it. And, maybe they are being a little ambigious about it to safe face. But first they banned the 400 including the 4 innocent ones which the clearly called out.

But now they are saying that they have identified an additional group of players that were banned unjustly and that they are reviewing the process to ensure that doesn’t happen anymore. Who knows how big that “group” is since they clearly side stepped that information.

Am I’m reading this wrong? Because I think they are trying to cover there tchukas on this one.

Why else are they needing to clarify the original clarification?

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BalsBigBrother

I see it that same as you and think they are reexamined things, in doing so found an additional batch of folks that were unfairly banned in addition to the ones already mentioned in the original posting.

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NeoWolf

It clearly states on their announcement https://www.bungie.net/en/News/Article/46426 The update added “We are overturning 4 of the bans that were issued during the PC Beta” to the bullet points of what is true and the following statement Update: “As part of our ban review process, we have identified a group of players who were banned in error. Those players have been unbanned. The bans were not related to the third-party applications listed above. We will continue to review the process we use to ensure a fun and fair game”.

Before that update neither of these things was present in the announcement. So no there is no additional group, there is just 4 people from beta who werent using the third party apps the other 396 cheaters were.

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rafael12104

That is not what I got from this article. If your read above, they walked back their initial communication and then did not specify as before that the 4 are the group they are talking about.

All I’m saying is that it was clear before and now they need to clarify again? What group are we talking about here?

But, meh. No skin off of my back really. I’m enjoying the game and haven’t had any issues since I don’t use overlays, generally.

Mewmew
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Mewmew

Yes you are right, there was a 2nd group that was falsely banned that they had to overturn. They’ve purposely been vague about it and have given as little info as possible because it shows they were wrong and these players were right.

It’s not the 4 beta players, but an additional group that got overturned as well. They didn’t even say the number in the additional group or the issue behind the false bans, they just said it didn’t happen for the reason the players thought (and didn’t say the reason it did happen).

So yes you read the article right.

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NeoWolf

Except there was no second group, they have not been vague, they have not at any time before, since or after made mention of any additional group. I get their twitterfeed every day, im on their forums every day no additional group has EVER been mentioned. only the four individuals whose bans accidentally went out with the cheaters and were turned over have.

If you can find ANY reference or post by ANY bungie employee categorically referring to or stating their were people in addition to the four individuals they mentioned I would love to see it as there has been none.

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NeoWolf

It may not be what you got, but as I said pre-update those parts were not there I saw it today with the additions and yesterday without them.

It is fairly apparent by the addition of the two parts I mention with their announced clarification that it is the four they were referring to. Otherwise they would have said something like “in addition to”.

So its not impossible it is an extra group, but all considered it is unlikely. As you say, doesn’t make much difference either way :) less cheaters spoiling our enjoyment ;)

Mewmew
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Mewmew

This article talks about two different “groups” that were banned falsely. The first was the four from the PC Beta, the second is not the same people – the second is an unspecified number in a “group” who were falsely banned that Bungie is being deliberately vague about both the number and the reason, because it contradicts other statements they made earlier.

If you check the number of different legitimate people with good reputations on Reddit that were talking about getting a ban for unknown reasons, you may be less likely to think “It’s not affecting me so I can just assume they’re all cheaters and be flippant and go on my way.”

They weren’t all cheaters, there was a real issue. And rather than admit to that wrong right out, Bungie has tried very hard to say they were wrong but still right and not mention the number of people in the second group of people that were banned and had to be overturned.

Maybe they’ll actually give more info on it later but even they had to pull the company head out of it’s own rear and admit something was falsely banning another group of people.

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NeoWolf

I’m afraid we’ll have to agree to disagree Mew Mew as it almost certainly pertainsly to four people, not a new group as you indicate. And reddit is hardly a place for relaible information especially in comparison to say..Bungies OWN forums upon which there has been zero complaints or issues. why? you ask that is because the cheaters cannot post on Bungies forums anymore..and likely went to Reddit to complain.

As bungie have noted numerous time ALL bans are thoroughly and individually checked before they are issued, which is why there is no appeal system. If bungie were unsure of the ban the people would have recieved a restriction instead, which is a temporary ban and would have been able to appeal the decision. But they did not they recieved the Ban which is permanent because Bungie were that sure.

Also as I’ve noted twice before now the only changes to their announcement were the inclusion of a bullet point that four peoples bans had been issues incorrectly as part of the 400 that were issues but in those fours case it was unintentional as in their case it related to beta as was nothing to do with the 3rd party app abuse that the rest of the 400 were guilty of. There was NO additional group, nor have they before, since or after ever made mention or reference to any additional group..because there isn’t one.

Bungie has also gone to quite large lengths to explain to people that various other overlays like OBS etc..were not responsible as some people thought. In sshort if someone got banned, they were using something they shouldn’t have and they knew it, whether or not they wished to admit it (which lets face it, cheaters NEVER do).

I’m sure you probably won’t agree with any of what I have said, and thats fine, as I said we’ll just have to agree to disagree on the topic ;)

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Schmidt.Capela

This was a big blunder. Bans, in particular this soon after the game is released, need to only happen when the company is absolutely sure the ban is deserved. Ban reversals due to company errors in the review process should be once-in-a-lifetime happenings.

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Sray

Fastest selling console game in digital sales, not overall sales. Digital sales are still only about 35% of game sales on consoles.

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Schmidt.Capela

You should also take into account that all pre-orders are counted as day 1 sales, even if the actual pre-orders were spread across weeks or months. With an ever-increasing part of total sales coming from pre-orders, newer games tend to sell faster even if they don’t sell more.

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Sray

I was merely correcting the “fastest selling console game” statement, which is not correct. It’s the fastest selling game on consoles solely for digital sales; which is kind of like having a world record overclocking benchmark: it’s impressive, but we’re talking about a record that gets broken 3 to 6 times a year.

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Dug From The Earth

Well what do you know…

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KumiKaze

Bungie really has no incentive to drop the ban-hammer willy-nilly. The reason it seems to have caused a stink, is the people banned are being super loud and it has turned into he-said-she-said-bs. Us regular people have no way of confirming one way or another whether a ban was justified. We have to rely on the banned people to tell us, and what banned person is going to openly admit they were cheating?

However, with this announcement from Bungie they did admit that some were banned unjustly, and they have restored those accounts. While it isn’t optimal and does leave a sour taste in those peoples’ mouths, it does show that Bungie does look into it, and are looking into why they got banned in the first place to rectify the situation.

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Ashfyn Ninegold

I dunno. This doesn’t read to me like it’s some big mistake on Bungie’s part. Every ban wave by every publisher catches a few wrong. The bigger point to me is that Bungie came out of the gate with an aggressive ban policy and shook up the complacent attitude many gamers have towards cheating, especially at launch, which means they recognize how important having a cheat-free game is going to be to Destiny 2’s success.

Just my take on it.

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Hirku

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wratts

I really don’t get “ban with no appeal” decisions made this early in a release. If someone just spent $60 on your product and you take it away from them in the first couple of hours, you need to be pretty tight on your processes

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Ashfyn Ninegold

That $60 isn’t a license to cheat.

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Jack Pipsam

I feel like this is going to be the first major blunder of many.

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BalsBigBrother

It is not clear how many players were in that second group or why exactly they were banned in the first place

If I was a betting person I would take a bet that its more than the 400 they were talking about being legitimate cheaters yesterday. Still on the bright side at least Bungie were willing to take another look at things and admitted to their error though it does seem to be missing an actual apology to those folks that were incorrectly caught up in this.

oh well popcorn is at hand and watches on with interest :-)

wpDiscuz