So we’ve gotten another post from a developer saying that they’re going to really 100% be better about rooting out toxic players from their games. Seriously, we mean it this time. The latest one is from Blizzard, but let’s be real, this is something that’s always happened. We always get periodic statements from companies that this time they’re really going to address toxic behavior, someone links that inevitable Penny Arcade strip, nothing really changes, play laugh track, roll curtains.
I’d like to be happy about this, I really would, but it’s so much empty posturing, and it came out only shortly before the announcement that everyone who plays the game can now be signed to the Overwatch League. I think the two are pretty closely connected. And I think we need to actually start talking about this because this sort of darkly toxic problem is at the core of the designs of these games, even though on some level it’s entirely separate. The problem isn’t that these games are designed to be toxic; it’s that they’re designed to encourage toxicity.
Getting rid of individual toxic players, as Blizzard purports to do, is merely treating the symptom. We need to discuss the disease.