SWTOR ditches customer support forum, hands it off to EA’s Answer HQ

    
54
If you have a problem with Star Wars: The Old Republic, don’t head to the customer support forum after October 5th. BioWare announced yesterday that it is closing down that forum in favor of handing off the task to EA’s Answer HQ.

“This move from the existing customer support forum will allow players to help players in a better capacity, with EA employees monitoring replies and ensuring correct and useful information is promoted, in an environment where active and helpful players are rewarded,” the studio posted.

BioWare presented another potential upshot of this move: Non-subscribers will be able to receive web-based support through the new answer page.

Advertisement
Previous articleStar Trek Online outlines the basics of the Admirality system
Next articleThe Stream Team: Wading in as WildStar goes free-to-play

No posts to display

54 Comments
newest
oldest most liked
Inline Feedback
View all comments