Call it the mother of all rollbacks.
A series of technical issues has resulted in massive amounts of lost data on Wakfu’s EU Elbor server, requiring a shutdown of the server and a rollback to June 21st. According to Ankama, the process of creating database backups broke on June 21st and went unnoticed until recently when the server was brought down for a hotfix.
Ankama said that it’s still investigating the issue and offered a little hope that some of the data, including game purchases, can be restored on the server. Players who had logged in since October 14th might be in the best position to see a mostly complete recovery, while those who haven’t been on since September 13th are probably looking at a full loss.
The studio apologized for the error and said that a compensation package will be forthcoming. “We understand that a rollback of this magnitude is the last thing any player wants to hear; honestly, we share the same feeling,” Ankama posted.