Lord of the Rings Online’s move to its new datacenter yesterday triggered a few significant issues that were unseen by the dev team before they happened. Many players were reporting problems with logging into the game, broken chat, missing friends lists, and severe latency issues.
The devs reported last night that they were working to iron out the bugs with the datacenter: “We believe we have found a fix for the current login and latency issues that players are reporting with the game. However a hotfix to the game will be required. In order for us to do this we will have to build an update, deploy it to our test server, and test it extensively before we can release the fix to the live servers. This means that while we will continue to try and mitigate any issues that occur tonight, we will not be able to deploy a fix for this issue until sometime [on January 12th].”
Players have reported that some of the game servers have gone down over the past day, possibly due to these issues or intentional restarts by the dev team.
Turbine said that it missed seeing these issues during its previous datacenter tests: “This issue was something that for whatever reason, did not appear on any of our tests including the live testing we did on Bullroarer. We apologize for any inconvenience this may cause players.”