Over a month later and seemingly little has improved. The situation has even worsened, as players are reporting that even opening up the store in DDO causes the game to crash. All of this is exacerbated by a perceived lack of communication from the studio, which has prompted the community to issue a plea for an official dialogue about the issues.
“There has yet to be one cohesive thread started by anyone in Turbine about this,” player Memnir wrote. “Please take the opportunity to tell us something. Anything. Even if it’s not news you think we want to hear — dealing with us in any capacity is better then an echoing and persistent silence.”
Community Manager Cordovan briefly addressed the situation on April 7th: “We still have work to do on Wayfinder and several other servers. We are currently in the process of working on a hotfix, and will use the downtime to deploy the hotfix and make some adjustments at the data center. ETA incoming but not ready yet.”
Massively OP has reached out to Turbine for a statement on the situation.
“We are well aware that some players are continuing to experience issues as a result of our recent move to a new data center. We have had teams across the studio working non-stop to resolve outstanding issues. Moving data centers is a very complex task and while we have made resolved many of these issues, we clearly have more work to do.”