The trading card MMO announced the impending purge on its official site and on Kickstarter a few weeks ago, explaining that Gameforge, the game’s publisher, is bound by German privacy laws, which mandate that a company may not hang onto user data if the user does not actively agree to it by accepting a user agreement and TOS. In this case, the accounts of players who had not not done both since November 9th were required by law to be purged. Of course, if you opted out of Kickstarter spam and don’t watch the official site like a hawk, you probably never saw that notice.
At least one affected player on Reddit who contacted customer support received the following message of hope:
“Every affected player should have received an email weeks before the deletion process started. Unfortunately, according to several reports that we received, not everybody got this email. For this reason our technicians are working on restoring all affected accounts as soon as possible. Within today you should be able to access your account again.”
You will still have to accept those Gameforge agreements, however!