Marvel Heroes quietly dishes out compensation for December whoopsie

    
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This one is going to take a little explaining. Apparently, last December someone made a mistake on Gazillion’s side where Marvel Heroes players ended up getting extra stash tabs (and then couldn’t use them). The players were told to delete the mistakenly awarded tabs and that they would be compensated for the flub.

Without advance notice, that compensation snuck into the game today. Players logged in to find that some of them had 600 or even 1,200 eternity splinters waiting for them as a bonus reward. Some of the affected players, however, only received 200 ES so far. Confusion ensued until a player huddle sorted out what happened.

Gazillion took to Reddit ito comment on the compensation. “So the total amount players will receive if they should receive compensation is 1,200 ES. Players who logged in on X-Mas Day and received the stash item qualifies. Thanks for your patience guys.”

Source: Official forums #1, #2, Reddit. Thanks Kalamari and Rain!
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NeoWolf

I did not buy any stash #38’s I did however get the 2 stash #16’s at xmas and I got 1200 splinters.

plannick
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plannick

i’m afraid the article is wrong. what happened is this.

on x’mas day something went wrong with their x’mas gift and they ended up having to give out something else (which included, amongst other things, stash#16). they also screwed that up by giving everything out twice. thus 2 stash #16. asros then told people that any spare stash #16 that can’t be used (because you can only use 1 once.. ever) will not be converted to anything else and can be thrown away.

a few weeks back, there’s a bug where stash #38 (which are bought with 600 splinters) can be bought multiple times, despite the fact that you can only redeem 1 of that particular stash. so gaz fix that bug and also converted the “useless” spare stash #38 lying around to 600 splinters each to refund the players who bought them. except they screwed up and converted the stash #16 as well as the stash #38

that kicked up a stink with those who threw away the “useless” stash #16, as they “missed out” on 600-1200 splinters as a result.

gaz’s solution (eventually) was to give everyone who logged in on x’mas day 1200 es… though rather oddly in 6 containers of 200 splinters. (think there was another screw up there…)

in short. the mistake wasn’t giving out stashes that can’t be used at x’mas, as the idea was to give out stash #16 to those who hasn’t already got it (from the 1st anniversary or some other prior event i think?) nor were they converted to something else, at least not intentionally.

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Tanek

So, basically, we can thank the packrats who hold on to useless items in games long past the point where it makes any sense. :) (Normally, I’d have been one of them, but freeing up even two slots of storage space in MH was too tempting.)

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NeoWolf

your welcome :P lol

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McGuffn

Well that was convoluted. I’m pretty sure I only ever bought 1 stash 38 but i got 1800 splinters.

kalamari_
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kalamari_

I somehow got 2400. had 6oo, now I have 3k. :D

plannick
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plannick

chances are you kept 1 of the x’mas stash #16 (used or thrown the other one) and got 600 from the bug and then got 1200 “compensation” after.

it’s not a matter of what you bought, it’s a matter of what you had in your inventory / stash. if you had an undeemed stash #16 / #38 as an item sitting in your inventory / stash, then the bug would have converted that into 600 splinters each.

i read there are people who had an unboxed stash from x’mas that wasn’t converted –
i honestly can’t remember if the stash item came boxed individually in x’mas.

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Tanek

I am still not 100% sure I understand what all happened, but I am now 1200 ES richer for it, so I’m not complaining. :)

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BalsBigBrother

Spend them quick before they change their mind, hehe.

I snagged the last 3 heroes I needed to fill out the roster and will just have to find the time to level them up.

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BalsBigBrother

Well I just had to log in to see if I got anything and yay for me I got 1200 ES. I think that will be enough for me to fill out the rest of the roster in terms of heroes that I haven’t unlocked.

So thanks for screwing up Gazillion and being gracious enough to give out compensation :-)