The issue became widespread last week after Redditors and forumgoers spread warnings about the exploit, at which time the studio posted a dire notice about the chat vulnerability to caution players. The team followed this initial warning with a further communique saying that while the vulnerability existed, there was no evidence that it had been used to harm players or access their personal info.
“The developers of TERA were immediately made aware of the vulnerability and they are exploring an appropriate course of action with the highest urgency,” the team posted last week. “There are very serious claims floating around of what this vulnerability potentially allows malicious users to do. We are taking these claims very seriously but, as of this time, we have no evidence that the vulnerability is being exploited in these ways or that any player information has been compromised.”