Fortunately, this rocky patch may be coming to a close. The Black Desert team posted an announcement today stating that the disconnect issue has been identified and fixed. There was also confirmation that the team will be providing compensation for the playerbase, although the details of this has yet to be revealed.
“We are deeply sorry that this whole incident occurred and took so long to resolve,” the team said. “We ensure you that we will commit to swiftly solving future problems so that all of our players can enjoy a smoother experience.”