Warframe’s crackdown on platinum resellers wrecks their innocent victims too

A massive thread on the Warframe subreddit this weekend shows just the sort of problems MMO studios have waded into in their haste to crack down on goldsellers in order to run cash shops themselves.

Apparently, Digital Extremes is tracking platinum sent around the community, and that includes platinum that has been tracked coming from the accounts of people actioned for platinum reselling. The issue is that the Warframe team isn’t just stopping at banning goldsellers and chargeback abusers; it’s also punishing people who traded with those goldsellers, even if those players had no way of knowing the money was tainted.

Redditor lazarus2605 posted an in-game mail from Warframe support that essentially chides him for trading with a plat reseller, warns him that he could have been banned, and informs him that DE is deleting all of the “fraudulently obtained” plat from his account, with no apparent recourse. Worse, when DE reclaims the plat and drives a victim’s account into the red, the victims say they are then expected to pay DE the difference to regain account access.

This isn’t exactly a new issue; players have apparently been getting messages similar to this one for years, with no fix forthcoming. But it’s bubbled back to the top thanks to this thread, as players have pointed out how unfair it is to punish victims, how DE ought to reimburse the victim with whatever he/she had traded away, and how easy it would be to abuse this loophole to gift-grief unsuspecting players. The sad reality is that you’re better off just not trading in Warframe, or trading only with the most reputable players, and turning off gifting from non-friends – which isn’t exactly a great effect for the community or economy at large.

There’s a few bad eggs around that are ruining trading for everyone. Something needs to change. from Warframe

Source: Reddit. Thanks, Anon!
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Xijit
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Xijit

“going red” is a new industry low & guaranteed to work out just dandy for them.

DeadlyAccurate
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DeadlyAccurate

Why even allow in-game trading for platinum then? Just remove it as an option if they’re that concerned about goldsellers.

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Peter Couse

Thank-you, you beat me to it

Xijit
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Xijit

Because they are happy when you trade purchased Plat, but when you sell earned play for RL money it is an unholy sin.

kjempff
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kjempff

I don’t give much for one persons getting treated unfairly by one support employee. Hell I have been banned in WoW for reporting a bot (which of course got called back by a senior support person), it just shows that it is only people and they make mistakes and are not always representative of the companys view.

How many incidents like this are we talking about, or is it just one drama maker on reddit ?
Also 9 of 10 times those oh so innocent players are well aware they messed up, and just trying to keep up appearances for themselves or others.

kjempff
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kjempff

Paste from reddit
DEAidan
DE Community Coordinator
3 points
·
4 hours ago
Hey all!

Just dropping in here to request some info for fact checking! We know how important trading is to our community and it is an essential part of what makes our f2p model successful. With that comes some added risk considering you don’t have a real way to vet a player’s Platinum in a trade, it’s on us to make that process more comfortable and trustworthy for players of all experience levels. Obviously at the moment we are still collecting information on this situation specifically and the system at large but once we have our condrocs in a row you can expect a more in-depth response! So if /u/lazarus2605 would kindly let us know their IGN (either in PM or posting here) we can take a look at the issue and compare with other cases and see what we find. Thanks everyone for the patience!

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Tobasco da Gama

Well, it’s important to keep in mind that nothing stops people who bought Platinum from shady third-party resellers from claiming to be innocent players. I mean, surely the kind of person who uses Plat4Cheap.ru would never lie about it to pressure a game developer into adopting weaker anti-RMT rules, right?

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Utakata

…this doesn’t help players who are innocent though. Dragnets always equal poor publicity. The buck should of stopped at the perps.

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Tobasco da Gama

My point is that we only have J Internet Rando’s word against DE’s stated policy that innocent people are being affected. This is exactly like all of those “anticheat banned me unfairly” threads, where 90% of the time the people who start them are just cheaters trying to turn the community against the devs out of spite.

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Hirku

Whew, glad to see DE can be heavy-handed assholes just like the rest of the industry. All that positive word-of-mouth was really troubling.

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Denice J. Cook

It really sounds as though DE is trying to force every player into buying plat only from them, and is using this whole gold farmer excuse to further their own ends.

Aelzen
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Aelzen

It’s no secret for anyone who’s played Warframe. A post like this comes up every few months, but this is the first time it’s blown up. Always gets ignored. The only reason they say they’ll look into it now is because it’s making news. Nothing will change.

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kgptzac

I hold DE at high standards, and this look really bad for them. The lack of developer response is very concerning, and having sold something for plat to another player, then some time later, unceremoniously reverted the trade with the prospect of me ending up with the item untradable again is basically saying don’t sell stuff for plat, which is a unreasonable expectation for both paying and f2p players of this game.

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Castagere Shaikura

Something strange for me with this game. Whenever i think about giving it another try something happens that pulls me away.

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Weilan

For me it’s a bit similar – two times I gave it a try and gave up on it after some 7-8 hours, because it’s repetitive AF. And now every time I start wondering why am I not playing this very popular and solid F2P game, I remember that I tried it 2 times and it was too repetitive to bother and I also have better games to play.

CapnLan
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CapnLan

Yep. As mentioned in the article this has sadly been going on for years with no comment from DE. It’s why I never trade for plat as I have no way of knowing if I’m going to be blamed and then banned. As much as I love Warframe, the way they handle this is BULLSHIT. I have nothing nice to say about DE on this. At all.

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Brother Maynard

Yeah, instead of stopping at the crook, DE are going for a full chain reaction with negative consequences to an ever-increasing number of innocent people – and they’re trying to profit from this.

I’m not sure there is another game studio that handles these matters in such an apalling way.

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Rein Axefury

I’m glad to see this getting more attetion. As someone who makes tons of trades very often, im always worried this could happen to me. As a way to be safe, i always keep extra platinum just in case, so if i ever get affected by this i won’t go into red numbers, but still it’s unfair to make victims pay and i hope DE can make something about this.

Edit: Also, it’s really annoying to always have to keep some plat just in case. I want to be able to spend my plat without worrying about getting banned.