If you hate video updates, you’re probably not going to love Bless Online’s new plan for reaching the community, but at least this one’s short: Yes, Neowiz has posted a video from its community manager this morning promising more videos on a biweekly basis, so this is a thing that is happening. In this first episode, Penta says that Neowiz has expanded its team size, making good on its promise to bolster customer service and bringing on a new community staffer to manage the emissary program, which itself is apparently undergoing some overhauling.
Neowiz is also aware of the Discord community’s panic over the state of the game once Bless has merged its servers down; the studio promises it’s taking into account realm balance for PvP for those consolidations. And finally, the company is bumping up drop rates from bosses in some of the normal dungeons.
Do note that these new videos are not taking the place of the existing producer letters; Neowiz reminded us specifically that the written communication players are already accustomed to will continue on. Oh, and just in case you were tempted: Don’t read the YouTube comments.