GOG offers No Man’s Sky refunds after players discover that multiplayer won’t come for months yet

    
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As you may have seen, No Man’s Sky is back in the spotlight thanks to this week’s massive NEXT multiplayer update.

However, not all players are rejoicing. Specifically, those who own the game through GOG.com discovered that this version of the game won’t be activating its multiplayer mode until later this year due to the effort of bringing multiplayer online across several platforms.

What could have been a huge player riot over this segregation and delay was deftly dealt with by GOG. The virtual games reseller announced that while Hello Games is not going to offer refunds due to the delay, GOG went ahead and authorized an unrestricted refund policy for anyone who wants it from now through July 29th. The company did this even though No Man’s Sky is two-years-old at this point.

“Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG’s own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.”
Source: GOG.com. Thanks DeadlyAccurate!
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rafael12104

Good Old Games is doing the right thing? It’s not a surprise.

I love that their offerings are DRM free. Plus, their name speaks for itself if you are ancient like me. Heh.

Today, I picked up FALCON, The Collection. For those of you who may remember that flight sim, it was and still is one of the best ever released. Flying missions in an F16, with the attention to detail that this game incorporates if freaking awesome!! Well worth the 5 bucks.

A little later I will purchase Sim City 3000. Lol

Seriously, this isn’t really a plug for GOG. It is a walk down memory lane.

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kelvar

Hello just can’t stop f**king up. How have they not learned to keep their mouths shut about features that aren’t ready? Didn’t they go through this exact same thing for the same feature set years ago?

That aside, good on GOG for stepping up!

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dthblayde

Except they -are- ready. Just not this version of the game. Oversight on the devs part for sure, yes , but hardly a “fuck up” requiring them to keep their mouths shut.

“”From launch, the DRM-free edition of No Man’s Sky will include all single-player content introduced by NEXT: third-person mode, upgraded visuals, better base building, player customization, and more.

However the multiplayer component will not be ready at launch; we expect it to be released later this year as full multiplayer parity remains in the pipeline.

For a small, independent studio, developing the feature across multiple platforms is a hugely ambitious and technical challenge which resulted in this delayed release. Hello Games is however joining forces with GOG.COM to introduce full multiplayer via the GOG Galaxy platform.”

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kelvar

Oh ok so only the multiplayer content of the multiplayer patch was missing then. My bad!

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Rees Racer

I was sorry to see the “more” full(er) version of NMS won’t be ready for those who purchased from GOG for a few months yet. Good on them for offering refunds, but for those of use who waited 2 years for some multiplayer, a couple more months doesn’t seem terribly unreasonable.

I’ve purchased more than 200 games on Steam, over 30 titles from GOG , and even a dozen or so from Green Man Gaming (usually coming with Steam keys). BTW, it is presently on sale for about 50% off from GMG, with said Steam key available for those who’d prefer to take their refund and spend it there if they want the full update straight away.

Everyone has many reasons to be fussed with Sean Murray and his salesmanship shenanigans, but GOG has a great reputation for things just like this.

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rafael12104

Yup. GOG is doing it right.

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Roger Melly

Never heard of GOG before but upon hearing this I took a look at their website and put it in my favorites .

This is certainly good publicity for them .

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Joe Seabreeze

You mean these developers got another bump in sales with a false promise, again? LOL

People keep falling for it. Their next big release will be Battle Royale mode without the mode hahaha!

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dthblayde

Not a false promise at all. More like an oversight on the “DRM Free” version that GoG sells. Steam and PS4 versions seem to be working just fine.

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Hirku

Happiness is waking up early in the morning and seeing your No Man’s Sky refund went through. Thanks, GOG!

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Tithian

Stuff like this is why I moved all my purchases to GoG from Steam. They know how to treat their customers.

velimirius
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velimirius

Hello games couldnt wait to blunder again while GOG shows how the things are done.

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Kevin Németh

Hey Justin, I hope you don’t mind me nitpicking but I like it when an article doesn’t have factual errors so: GOG is not a “reseller” but a “retailer”.

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Arsin Halfmoon

Whole lotta strong language and feels on this particular bit of news.

But lets be truthful here, GOG knew people were going to start asking for refunds so they handled the mechanuc before they wiped.