Meta: If you’re a Massively OP Patron on Patreon, could you take a moment to update your payment methods?

Patreon tweeted this afternoon that it’s experiencing a rash of Patron payment method rejections on its system, which could negatively impact Massively OP as well as every other website dependent on Patreon for income. It’s is highly likely that your credit card on file with Patreon has been or will be rejected this month through no fault of your own. In order to stay pledged to Massively OP, you may need to update your payment information, and in fact we are appealing to you to do so as your Patronage is a significant part of our monthly budget and we are understandably concerned about the unexpected losses.

I’ve summed up the situation in a quick audio recording below if you want the longer story.

Patreon has a tutorial that explains how to update your payment method without losing your memberships to the creators you sub to. One of our Patrons has confirmed he was affected and says that switching to a PayPal payment did work in the short-term.

Thanks very much for your help and your continuing support of Massively OP!

Update: Patreon now says it will in fact contact everyone whose payment was declined, so expect that in your inbox if you’re affected!
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Celestia
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Celestia

Got my receipt, but took your advice and updated anyway. Decided to up to the next tier while I was there. :P

shazanti
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shazanti

I received a message from Patreon that my credit card had been declined (as well as messages from you and another I support on Patreon). My credit card expired recently, and even though I’d already updated it on Patreon last month, it was now showing as ‘expired’. I tried to update it, but Patreon kept throwing me a ‘you are already using this card’ error message, which reaffirms my memory that I’d already put in the updated information. I had to switch payment to PayPal to get it to work. I’m glad I was able to do that, or else it would have been either contacting Patreon about the issue or deleting my memberships and starting over.

I got the receipt from PayPal, so it seems this month has gone through. I’ll probably stick with PayPal there as that’s not a problem.

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Makhiel

I got my receipt for this month so I assume everything is ok. (Coincidentally when I first started using Patreon my bank blocked my card for suspected fraud)

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Cosmic Cleric

I got my receipt for this month so I assume everything is ok.

Me too.

DeadlyAccurate
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DeadlyAccurate

Same. I also looked at my account settings and see my credit card listed there, so I guess everything is okay.

mystwen
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mystwen

Paypal shows the payment as having been deducted. I don’t see it in the bank account yet, and my paypal is directly linked to the bank account, not a card. I’ll keep an eye on it.

Avaera
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Avaera

Same with me too. Seems to have been deducted from my card okay, so will assume it’s all good!

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Jack Pipsam

Same here, I just checked my banking app and it’s shown the payment as currently pending.

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imayb1

My reciept came through normally, so I assume all is well. :)