Rumor: Players are losing their houses in Final Fantasy XIV in error

    
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March out of the light.
Housing in Final Fantasy XIV has some issues with limited space, so almost no one who has a home in the game wants to lose it. So if you want to spread chaos in the game’s homeowner community, claiming that people are losing their houses without warning is a good way to do it. There are more reports than usual of players logging in to find their houses gone, while they claim they had been in there and active in time to reset the timer.

Time to panic? Maybe not. That shiny “rumor” tag is there for a reason, chiefly the fact that at this point there’s no real confirmed reports of this happening to people. Reddit users have taken the opportunity to keep tabs on the house watchers on Balmung, and as of yet nothing has surfaced as abnormal there. (Balmung is one of the game’s largest servers and the unofficial RP server, which means housing is closely watched.) If there is a bug, it appears to be highly limited, but it’s still disconcerting to think about.

We reached out to Square-Enix yesterday morning; we know SE is aware of the claims, and we will update with any official comment when we have it.

Source: Official Forums, Reddit; thanks to Ammalis for the tip!
Update: Square has apparently finished its investigation and as of this afternoon has pointed us to its official forum post on the topic.

“From our investigations, we have not found cases where housing demolition warning emails were not sent to users who were approaching an estate demolition deadline. To ensure that important notifications such as these are received, we ask you to confirm that your email address is up to date in your Square Enix account settings. However, if you feel there was an issue regarding your estate being demolished erroneously then it is imperative that you submit a detailed bug report (either via the official forum, (NA) Support Center/(EU) Support Centre, or an in-game GM call) so that the team can do a thorough investigation. We would need information from those affected directly to ensure we gather as much pertinent information as possible.”

At least one player has already pointed out that the concern wasn’t over the lack of email warning but of the allegedly improperly timed demolitions themselves.

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ihatevnecks
Reader
ihatevnecks

Yeah, had two different guildies on Balmung with the bug. One had a 6-day countdown to demolition, the other a 9-day, while both were actively in their houses (and had been every day). Not sure if those were still around and counting down or not.

Reader
Mr Poolaty

Anderson Cooper broke the story…

Reader
Coldin Torrence

This would be less of a super terrifying thing if you could easily get a house back. But as it is, if you lose a plot, you might be waiting years to get that plot back. Getting a house on Balmung is actually impossible now until they add more housing.

xpsync
Reader
xpsync

Same as putting extreme amounts of time and effort into a character, if the slightest thing went wrong due to a bug in which even slightly altered my creation… for me, it’s over I’m done.

Felt like i had a close call in SWL, actually i don’t think it was too much later i walked from it, no hate love the game, but to log in one day to level 1 naked character when it should be fully decked out ip1400+. All the effort and time i put into it, poof. So i know the feeling and it isn’t a good one at all.

Luckily switching to a new zone corrected the issue but i’m sure it tainted the game somehow for me. I game to get away from stress, not to be overly stressed out.

Bree Royce
Staff
Bree Royce

We have updated with SE’s investigation and response.