An EVE Online player used his Homeland Security contacts to save EVE Vegas 2018

    
11

In what sounds like the plot of a movie, this weekend’s EVE Vegas 2018 event in Las Vegas almost fell apart at the last minute only to be saved by a player making a discreet back room call to a contact at the Department of Homeland Security. It seems that containers full of equipment and supplies needed for the event were being held for inspection by customs and wouldn’t be processed in time for the event opening.

EVE Online player Commander Aze went to registration at the event early and learned of the issue, but Commander Aze was in a position to help. A quick call to the right people to help explain the situation and the containers were processed and released. The volunteer Streamfleet team worked around the clock to make up lost time and get everything set up on time, and so the event was saved.

We spoke with EVE Online Community Manager Paul ‘CCP Falcon’ Elsy to get the lowdown on this bizarre story.

“We had a couple of containers come in late through shipping. So [CCP Guard] tweeted out about it and we actually have a person who plays EVE who’s [job title]. He got in contact with a guy at Homeland Security at CBP and the guy was just like ‘Yep,’ the forms got stamped, and the stuff got shipped.

It arrived here with hours to spare and everything got set up, Streamfleet and our technical guys worked super hard all through the night to get everything running and we were streaming on time. It’a not what you know, it’s who you know! You would never find that anywhere else in gaming, EVE players have their tentacles everywhere.” – Community Manager Paul ‘CCP Falcon’ Elsy

Commander Aze reached out to us with the following statement:

First and foremost I want to say yes I made a call when I heard what had happened, as a status check with someone I know personally over in the airport it was processing through. I want to be clear this was not bypassing any required checks or removing any level of scrutiny on the contents; nor was I asking or implying for preferential treatment in the que of processing.

I asked about the status (recieved a we will look into it) and got a healthy laugh when I told them what it was all for. At no point in time did I ask for any preferential treatment. It was several hours later that the equipment was processed through and released to CCP. And I believe the gear made it very early morning the day of the keynote.

That said I’ve suggested to CCP they ship the equipment earlier in the future in case things get flagged for additional screening. I do want to personally thank Customs for the great work they did in getting the equipment through the process in time for the event to be pulled off.

Massively Overpowered is on the ground in Las Vegas for EVE Vegas 2018, bringing you expert coverage on EVE Online, Project Nova, and everything else CCP Games has up its sleeve!
Disclosure: In accordance with Massively OP’s ethics policy, we must disclose that CCP paid for our writer’s travel to and accommodation at this event. CCP has neither requested nor been granted any control or influence over our coverage of the event. We really can’t get through an EVE event without at least one batshit crazy story, can we?
Update
This story was updated after publication to include a quote from Commander Aze.

11
LEAVE A COMMENT

Please Login to comment
  Subscribe  
newest oldest most liked
Subscribe to:
Reader
Loyal Patron
Patreon Donor
Armsbend

Maybe they will give him a chest full of gems when this one goes free to play in 2019.

Reader
Palistarius

Isn’t Eve already f2p? ;)

Reader
Baemir

I gave you an upvote, but in truth the F2P accounts are pretty severely limited.

Reader
Palistarius

Aren’t all f2p games limited?
I’m happy that Eve has this option, it allows me to jump in for a fleet with a streamer (stream of doom with the zarbok) when I don’t have time the rest of the month to get my sub’s worth out of it.

Reader
CommanderAze

I dont expect or want anything in return for my efforts. It’s a privilege to help all people wherever I can. The real heroes here are the streamfleet people who were up all night and tirelessly worked to last minute make this a success.

Reader
Palistarius

You still have my thanks :)

Reader
styopa

TBH unless you’re a complete jerk, usually the CBP freight inspectors are quite reasonable with requests like this. They generally try to prioritize stuff that is really urgently needed (of course, there are people who are ALWAYS saying that their stuff is top-priority – they get ignored by everyone).

Reader
starbuck1771

Correct and gaming conventions aren’t a priority when it comes to national security . the real question is why did they not ship the containers with the rest of their stuff.

Reader
CommanderAze

It’s a pretty easy conversation, in most cases they are really customer service oriented though some processes just take time to complete and it’s not a small amount of tech equipment to put on an event of this size.

Reader
jinarra

The bureaucracy is expanding to meet the needs of the expanding bureaucracy. But no really, it’s nice to know things went smooth!
(For a given value of ‘smooth’)