Multiple sites are now reporting that Sony is granting at least some refunds to Anthem players suffering from frequent crashes on PlayStation 4. Players on Reddit and the official forums claim that a crash or error in the game, or even just an attempt to exist, will actually turn off their console – the hard way, like yanking a power cord and then requiring you sit around while it makes database repairs. Some players even claim Anthem bricked their consoles outright; Kotaku theorizes it might be a heat issue.
Sony hasn’t officially announced that it’s refunding, but Redditors are posting their chat logs with support, and some folks are getting refunds while others are being flatly denied, so if you’re struggling and don’t want to wait for a fix, it doesn’t hurt to ask.
For its part, EA acknowledged the crash bug and began collecting reports last night.
We’re aware of a crashing issue some of you have been reporting for #AnthemGame. We’re investigating and ask that you share your crash data reports when prompted. If you have, we’ll be reaching out to gather info; if not, please reply to this thread on AHQ:https://t.co/36P21YFjYL
— EA Help (@EAHelp) March 4, 2019
MOP’s Eliot posted his first impressions of Anthem last week. He kinda liked it, but then he wasn’t playing on PS4.