Uproar over a reskinned Fortnite pet that costs 1000 V-bucks causes Epic to issue refunds

    
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This is where we’re at now: companies attempting to sell barely reskinned content at a higher cost and people getting mad at a digital pet.

Apparently Fortnite tried to pull a fast one with the sale of Gunner, a pet that looks nearly indistinguishable from Bonesy, a pet that was part of the Season 6 Battle Pass. Furthermore, Gunner could be bought for the asking price of 1,000 V-bucks (roughly $10 US), which is 50 V-bucks more than this season’s Battle Pass.

When Epic was called out on the move, the company quickly retreated. “We should not have released the Gunner Pet and apologize for doing so,” reads their tweeted response. “Within the next couple of days, all purchases of Gunner will be refunded for the full amount of 1000 V-bucks as well as an additional 200 V-bucks and the Pet will be removed from the Locker.”

“A” for effort, Epic.

source: Twitter via Kotaku
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Jeremy Barnes

Shady business from Epic…ya don’t say…

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Drago

I want to know who spends that much on a dog bag ?? I mean are they out on day release or something ?

Carlo Lacsina
Staff
Carlo Lacsina

I can actually offer insight on this.

When I taught middle school last year, Fortnite was obviously the main topic for most kids. Kids who didn’t have any custom skins, backpacks, and pickaxes are made fun of, they even get bullied over it. It’s sad. The items now carried some weight in the schoolyard.

Makes me glad I grew up in a time when we were mocked for our lack of skill, not the lack of the latest skin.

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Arktouros

I don’t like Epic, but I will give credit where it’s due, they easily could have just said “Whatever.” and done nothing like most other companies do.

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Jeremy Barnes

I’m more impressed by the company that doesn’t take the cookie from the jar than the one that gives it back when caught.

camren_rooke
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camren_rooke

“We are sorry we got caught.”

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Sray

Great… so the people who did buy the skin get screwed out of it.

Epic screwed the pooch (pun intended) on the pricing, not the skin itself per se. 1000 vbucks is way too much, but 400 or 500 vbucks (like 95% of all back bling on the store) would have gone completely unnoticed. They overreached and got appropriately called out; however I do feel bad for the people who purchased the item because they missed out on the season 6 battle pass, who are now getting screwed out of something that they wanted.

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Tanek

The way it is phrased, it sounds like the refund would need to be done manually.
“Anyone who purchased Gunner and refunds it prior to this make-good will instead receive 200 V-bucks and a replacement Refund Token”

If that is the case, people might be able to keep it if they really want? Not sure how all of that works with Fortnite.

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Sray

It would be cool if they find a way to get the people who legit wanted the skin a version of it. If it’s an either or situation that’s a pretty good solution.

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Hikari Kenzaki

I mean, that’s pretty bad as reskins go.

I can see both sides of it.

On one side, you have all the people who say “Just let me buy the one thing I want.”
On the other side you have the people who paid the money and put in the work/effort to complete the battle pass. (Though keep in mind, they got a lot of other things with that BP, not just the dog).

I think if they had put some more effort into the reskin and charged 1500-2000, then people who just wanted the dog could get it and people who worked on the BP wouldn’t feel ripped off.

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cursedseishi

I mean, could that edit even be considered a ‘reskin’? A reskin would usually involve… I don’t know, maybe adding some colored spots to the dog maybe? A skin edit seems more appropriate…

It reminds me of the ‘game design’ class the local community college offered where they were just given the skin and textures for a model and just had to change one thing on it like the eye color or the lips for an assignment. The eyes were just given some blue for the irises, and the rag has an emblem anyone could have easily copy-pasted in there. $10 likely being the upper end of the work hours spent doing all this…

I mean, that looks like the only thing that changed! The backpack looks completely untouched and aside from the eyes and rag the model looks to be 100% the Tan Bonesy.

To be fair though, I can’t help but sympathize with Epic’s employees. When just about the entire company’s workforce gets cannibalized and shoved onto a single game just to keep up with some self-imposed release schedule for a game that requires ludicrously unhealthy hours to even keep up with? A change in the eye color and getting someone to sketch up an emblem to slap on the rag was probably about all the time they had to work on this between whatever wildly different shift in landscapes, seasonal rewards and whatever other boneheaded concepts come up by the leads. And if your timeframe for all of this can be measured in days, not even weeks, yeah…

Mewmew
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Mewmew

Actually the new one has a mask over its entire head. It’s nearly skin tight (though has some line texture) and is close to the same color as the dog, so it’s somewhat hard to tell in the little picture here (you’ll probably notice it now that I mentioned it though). That’s not a lot of work to do or anything, but it is more than the eyes and emblem.

I think it would be for people who missed getting the Battle Pass pet that season and wanted something like it. I personally don’t get the big deal if people who missed out on getting it in a Battle Pass feel like paying for this new one but whatever.

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cursedseishi

Ah, yeah I do notice it now that I put my face up near the computer… That’s some poor choice of color though. If Epic’s going to apologize for anything, they should maybe think about apologizing for not making the mask a complimentary color rather than the… yellowish tan.

And yeah, I didn’t really say much on why they’d release it… But it’s 100% just to sell the model out to people who didn’t pay beforehand. Which, y’know… fair game and all that… but $10 is still a little much for that little in difference, and I think that is what people are annoyed most by with this.

Mewmew
Reader
Mewmew

I actually feel bad for the people that wanted it and didn’t care but have to have it taken away now. Obviously, they couldn’t just let them keep it for free unless they give the entire game the option to get it free, and as a freebie that wouldn’t be fair for the people that paid for and earned the Battle Pass version.

I’m fairly used to games selling singles of stuff later that may have come in an earlier pack. Maybe they could modify it a bunch more to be clearly distinguishable from any distance from the Battle Pass version so the Battle Pass people don’t feel cheated, and then offer the people who bought it a refund still if they want.

I guess with the money Fortnite makes and the money Epic throws around in tournaments (though there’s a reason for that), people get more upset when they do shortcuts that a game making less money may be able to get away with trying to do.

If I earned it in a Battle Pass I may be upset at the minimal changes they made before they let everybody else buy it. I don’t really feel for the people who pay $10 for it (though telling them it’s a re-skin in the store description would be nice – even though basically half of everything in the game is some kind of re-skin!), I instead feel for the people who earned it earlier as an exclusive to now see another version that looks almost exactly the same all around just for anybody to get. That is what I find to be unfair.

The mask is a little funny, you have to be right on top of it to see it basically and it’s so very close to the same color as the dog :P I just wanted to mention it was there, but yeah it’s fairly difficult to see especially in this shot. I knew it was there from seeing the pet elsewhere a lot closer up.