EverQuest II asks players to keep raiding without custom UIs for server lag test

    
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I dunno about you, but when my heavily customized UI stops working, I tend to want to just not play the MMO. That’s the struggle EverQuest II players are about to be facing, as Daybreak announced that it’ll be disabling custom UIs temporarily starting next week as the studio tries to isolate serious server lag.

Lest you think that this’ll be a good week to AFK, know that Daybreak wants players to play more instead to give it a proper test. “It is important to note that once this test is completed, we will be returning the lockout timers to their original length,” the devs write. “It is crucial that we have players in game and grouping/raiding during this time as we try to identify the cause of the lag we’ve been seeing lately. We will do our best to ensure the effect on gameplay is as minimal as possible.”

Players responding to the thread are less than enthusiastic about those prospects; custom UIs aren’t merely cosmetic in most MMOs, after all. “All raiding is challenge mode now,” EQWire quipped.

That said, Daybreak is promising some compensation and help.

“We will be awarding everyone (1) free lockout reset when the change goes active. This is a (1) use consumable that will reset all of your current lockout timers and will only be usable while this test is active. Keep in mind if you wish to enter a previously saved zone all members of your group or raid must have it reset in order to get a new zone. This short term change synergizes with the gear up level up double loot event, allowing participating raids to receive double rewards on a daily basis while this test is running. We will also be lowering all minimum lockouts on raid zones in Chaos Descending and Fabled Kael Drakkel to 18 hours instead of their normal 3 or 5 day lockouts.”

Source: Official forums via EQ2Wire. Thanks, Freddy!

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Adam Russell

It must be a seriously difficult problem if they have to resort to this.

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Bruno Brito

I gotta say, using paying customers as testing fodder is something i’ll never understand how we started doing.

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Richard de Leon III

The main reason is they need a sizable population testing. Generally speaking most games struggle to get enough people to test ptr content if the playtime they commit doesnt apply to their actual avatars. I myself would rather play the live servers since i want to progress with the limited playtime i have.

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Bruno Brito

I can feel the appeal, but still, they have a test server.

And honestly, i feel that the size of EQ2 pop is entirely on the shoulder of DBG, since they shredded the game. Making your last loyal customers go through this inconvenience is a bad move, i would say.

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Adam Russell

Almost certainly they tried to figure this out on the test server first, and were not able to.

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Bruno Brito

Probably. Still, that’s on them.

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Hikari Kenzaki

It’s a fair thing to test though, especially in troubleshooting a difficult problem.

Mods to a game are equivalent to all the crap people put on their PC in general. They’re outside of the control of the individual program creator, but the user expects support regardless.

It’s countless, the number of support calls I’ve done over the years (decades) that started out as “My program/Internet/Whatever is slow” and then went:

“Okay, rebooting now.”

*5 minutes later*

“It’s starting to come up now”

*10 minutes later*

“Yeah, oh.. oh, don’t need to run that right now… oh, why is that… hmm, oh.. no, stop that. It’ll be up any minute”

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losludvig

here’s the thing though. daybreak made the api used by addons, so they’re in full control of what gets to run. Sure you could design an addon that would melt a mighty pc, but that should never affect server performance at all.
this would be akin to (though way more extreme) if microsoft said that for the next week only windows store UWP programs could be run and just removed support for regular apps temporarily

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Hikari Kenzaki

Okay… outside of laughing at how simplistic an idea it is to say that add-ons can’t possibly affect anything server side…

The idea is to eliminate the add-ons from the equation so they can see what ELSE is causing the problem.

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losludvig

that’s not what I said. I said that anything addons can do is by design from daybreak. You can’t make an addon do something they don’t allow (in terms of taxing a server)