Don’t look now, but LOTRO is having issues again

    
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I know we joke that Massively OP is not an uptime monitor, but when it comes to Lord of the Rings Online, we have been keeping a closer eye on the game lately thanks to the extended technical issues earlier this summer that took the game more or less offline for more than a week. And unfortunately, it looks as though the servers are stumbling again this week: first with outages on Tuesday, then with more widespread problems yesterday and today as players logged in to get their first glimpse of the merged summer festivals.

Particularly following the patch downtime yesterday – which overflowed almost into prime time – players have been complaining of the same sorts of lag and chat issues that plagued the game last month. While the servers are technically up, complaints range from unplayable lag (the kind where you stick mid-action and just stand there motionless until the server catches back up) to login issues. The word “unplayable” is being kicked around Twitter today like a well-used hacky sack. It also looks as if the chat server is napping on the job.

I logged in a bit ago to check on how Landroval was holding up, only to see people complaining about rubber-bandy lag in chat – that is, right until I lost connection to the chat server altogether, repeatedly, and experienced the same sticky lag myself.

Standing Stone Games is not exactly known for its stellar communication, so it’s no surprise that the studio hasn’t addressed the issues directly yet today (It has now: See the update below). But it probably goes without saying that if you’re trying to scope out the festival, you probably shouldn’t try anything overly dangerous right now. In the meantime, cross your hobbit fingers that SSG can get this issue repaired before it spirals out of control again.

Source: Twitter. Cheers, Tobias.
Update
Four minutes after our post went live, SSG posted this update on the forums:

“The game worlds are experiencing periods of server instability due to external issues outside of our control. We are taking steps to mitigate these environmental and infrastructure challenges, and apologize for any issues you encounter.”

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Fred Douglas

Running in place next to Lalia summarizes my time in LOTRO well I think.

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rk70534

On Evernight on Thursday lost chat server ‘connexion’ (credit for them to using this old version of the word) and got stuck for minutes immediately after logging in. Surprisingly wasn’t booted out, but travel from stable master in Rivendell to Eregion took far longer than normal. Logged out after finally getting there.

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Schlag Sweetleaf

Looks like lag is back on the menu,boys!

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Bryan Turner

Good thing theres not a lot of voice acting other wise everyone would sound like William Shatner.

camren_rooke
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camren_rooke

This. Is. Priceless.

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Java Jawa

I feel much better about dropping my sub and uninstalling a few weeks ago.

It’s as if a great burden is off my shoulder!

😁

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cursedseishi

I mean… I’m pretty sure Boromir told all of us this ages ago but…

One does not simply Log into LoTRO

You also don’t set up a Raid group with zero heroes, but they were all newbies at that point in the story so… Lets not totally blame them. Though letting Sean Bean play in the raid was definitely a mistake we can point at. He always dies before you even hit the first boss in these fantasy games.

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Darthbawl

I encountered this on Tuesday, massive lag upwards of a full minute and disconnections from chat server.

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Bryan Turner

Oh shit here we go again

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johnwillo

“You shall not… buffering… buffering… buffering… pass!”

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teppic

I wonder how long they will keep using the “out of our control” excuse? It’s their game, their servers. It’s all their responsibility.

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Justin Hartman

Agreed. But see my post below. I don’t think they can admit that Daybreak’s mandates are what is the root cause of these issues. I could be wrong, but Occam’s Razor says otherwise. Certainly an interesting investigative journalism angle for MOP!

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2Ton Gamer

more like Gamebreak.. amirite?

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teppic

I think Daybreak is an easy get out, there’s nothing really to say they have anything to do with it. SSG have let go a lot of staff and clearly don’t have anyone involved in hardware server maintenance any more, probably some cheap outsourced option.

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Justin Hartman

Daybreak publishes the game. It’s likely they have strong influence, if not control, of the game server infrastructure. Including things like which data center provider, which database framework, etc.

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teppic

They may do, but we don’t know for sure. As devs they are still responsible for the game running properly on whatever servers are in use. They’re just passing the blame to an unknown.

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Vincent Clark

Seriously, more “external issues outside of our control”…