The experiences of those playing the single-player RPG Cyberpunk 2077 appear to be wildly divergent based on which platform one has chosen. If you’re among those who elected to play the game on a PS4 or and Xbox One, your experience has been sub-optimal at best. Developer/publisher CD Projekt Red has heard the complaints and responded with a statement on Twitter.
The statement first apologizes for not showcasing the game on last-gen consoles and thus not letting players make a more informed decision about their purchase, saying, “We should have paid more attention to making it play better on PlayStation 4 and Xbox One.” The statement then goes on to promise that bug and crash fixes are in the works, with a new fix due to arrive in the next few days as well as two large patches coming in January and February that should alleviate most of the prominent issues being faced by console players.
With all that said, CDPR says that players can submit requests for refunds if they’re displeased with the game regardless of efforts to fix it. Players are being asked to refund digital copies at the storefronts they were purchased from, while physical copy refunds should first be taken up with the retailer it was bought from and then with CDPR directly if refunds are not otherwise possible. Those refund requests, however, will only be fielded until Monday, December 21st.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020