Players of Sea of Thieves were reportedly running in to some issues with getting their due rewards during the New Year’s holiday. That’s bad news enough, but a recent check-in from the devs has found the news to be worse than that: The discovered issue has effectively found some of the lost data to be “sadly unrecoverable.” This includes any progress made in Tall Tales, Daily Deeds, events, or commendations.
To compensate players who experienced these issues, Rare has ensured that those who logged in between December 28th and January 8th will be receiving 100K Gold and 250 Doubloons. Rewards will arrive directly to player accounts, though it may take about 72 hours to show up. A more detailed look at what happened will also be shared in the near future, but for now, there will at least be a bit of restitution for the matter.
After investigating a recent issue of rewards not being received, we have found some data to be sadly unrecoverable. We apologise to those of you who were affected and will be compensating all players who launched Sea of Thieves over the New Year period. 1/4
— Sea of Thieves Info & Support (@SoT_Support) January 14, 2021