Humble Bundle caused quite a stink at the end of April by completing upending its entire charity model. The company had announced that it would be hard-capping the amount of money per purchase that would actually go to charity, thereby diverting a minimum of 85% of purchase feeds directly to Humble and its partner publishers. To say people were pissed and disgusted would be an understatement. So it probably won’t surprise you to learn that Humble’s owners at IGN have opted to walk back the change – for now.
“We’ve heard everyone loud and clear and apologize for the way these changes were rolled out. We are now taking a moment to pause, collect constructive feedback and be more transparent about the path forward. Today, we’ll be turning sliders back on for all customers on our bundle pages while we take more time to review feedback and consider sliders and the importance of customization for purchases on bundle pages in the long term. In the coming weeks, we’ll roll out the updated design which will include sliders that work exactly as they did previously. Once the new design is live, we will continue to iterate on it, incorporating feedback from the community into its ongoing evolution.”
The company does warn that it will be “exploring different approaches to the sliders and how splits work” in the future, though, but it vows to seeking feedback from the community first rather than dropping its charity mission overnight next time.
We want to thank everyone for their recent constructive feedback about sliders. We will be turning sliders back on today for all customers and will be exploring updates on how they are used in the future with input from our incredible community. https://t.co/P4mEwueD2j
— Humble Bundle (@humble) May 5, 2021