Amazon addresses New World crashes, stability, and approach to exploits post-launch

    
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Amazon Games has penned a letter for New World testers addressing the state of the game and its impending fixes.

“[W]e created several test builds over the weekend and discovered the problem with the help of a few servers, so as of Monday morning Pacific Time, we have the entire service running with that updated, much more stable code,” Amazon’s Scot Lane says. “We know there are more rare crashes that can still occur, and we’re working on those as well.”

“Our highest priority has been server stability and world availability due to the demand we’ve experienced thus far. As we are starting to get more comfortable in regards to stability and availability, we are now able to pivot and focus on addressing bugs and exploits that have surfaced in Closed Beta. We have a large number of game fixes coming in – several of which address exploits that are being used currently. We knew there would be some of these and it’s our goal to address them during the beta – we are working to fix the ones that have surfaced. After launch, our process approaching exploits will be different – they will be the highest priority items to fix and we will be taking action against accounts that are caught using identified exploits. This will include rollback or removal of any gain from those who exploited or benefited from utilizing them. We understand how vital it is to have a level playing field for all players within New World.”

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Leonardo Vasconcellos

Too many bugs and exploits for a game that launches in 1 month.

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Tandor

No bans for exploiters then. No reason not to exploit if all that’s going to happen if you’re caught is a rollback or removal of any gain. Then again, it is a PvP title and competitive playstyles always feature exploits on the part of those who can’t win by legitimate means.

But if they are going to take meaningful action against an offending account then why not make that the main commitment at the launch of the game?

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JoeCreoterra

Exploiters will continue to attempt to find exploits… which is why it’s great to keep them in an alpha/beta and just slap them on the wrist as they’ll likely turn up more issues. Once you launch the title is the best time to start banning them.

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Tandor

I agree with you, and so it seems do you agree with me. I suggest you read this stuff again. I was specifically referring to their comments about their approach to exploiters “after launch”.

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JoeCreoterra

Yeah I was actually agreeing with you but it didn’t come across that way unfortunately hehe

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squid

They’ve been insta-banning anyone who gets reported for anything in chat, so it’s hard to believe they won’t ban exploiters as well.

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Ashfyn Ninegold

I decided not to play beta. But I am looking forward to launch. Love shiny new MMOs.