A recent Skyforge PS4 event had, among its rewards, an augment seal that would boost a player’s damage by a factor of 42. This unbelievable increase made the item a must-get, and for nine days the community scrambled to obtain it before the event ended, some even spending money on boosts to finish on time. However, after nine days of the event the studio got around to nerfing the item into the ground, claiming that the actual bonus should have been much lower (a 1.25 multiplier instead of 42).
With effort applied and in some cases money spent to obtain the seal, players reacted strongly to the decision, saying that it was a bait-and-switch to wait that long to fix the item. Skyforge’s team came back with an apology letter, strengthened the item somewhat, and offered compensation that included the option to refund the item for “pure energy.” Money spent during the event would not be returned.