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Gotta go to work, work all day.

RIFT changes achievement assist policy, promises to ‘bring back quality’ in 2017

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Due to a spike in customer service tickets asking for help with RIFT's achievements, Trion Worlds is changing its policy in how it will...
Hey, it's okay.

The Daily Grind: What MMO has offered you the best customer service?

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I have had three separate Final Fantasy XI accounts over the years, and because of the way in which those accounts work, it is...

Daybreak constricts gamemasters in EQ and EQII

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A Massively Overpowered reader named Nick recently alerted us to a new EverQuest II customer support policy he'd been sent in-game in response to...

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