customer support

Gamigo-published Fractured wants players to volunteer to work as unpaid game masters

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Hey, do you want a games industry job? How about one that doesn't actually pay money? Dynamight Studios' Fractured Online, which is currently under...

SWTOR ditches customer support forum, hands it off to EA’s Answer HQ

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If you have a problem with Star Wars: The Old Republic, don't head to the customer support forum after October 5th. BioWare announced yesterday that...

CCP taps Zendesk for EVE customer support

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CCP's latest dev blog address changes to EVE Online's customer support. More specifically, New Eden has a new customer support help center courtesy of...

Daybreak constricts gamemasters in EQ and EQII

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A Massively Overpowered reader named Nick recently alerted us to a new EverQuest II customer support policy he'd been sent in-game in response to...

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