server issues

Blade & Soul’s European maintenance is migrating servers to improve future maintenance

Good news, European Blade & Soul fans! Your server maintenance today is going to take twice as long as the North American server maintenance! You might say that this sounds like bad news, but it actually is good news. European servers have been consistently stuck with longer maintenance times and more issues, and the developers are taking advantage of this longer cycle to do some server migration.

This maintenance will see the EU servers moved to the AWS cloud virtual servers, along with other unspecified behind-the-scenes changes that will hopefully result in shorter maintenance periods for EU players and more reliability in the future. Obviously, the proof will be in how things shake out from the future, but the intent is still there. And hopefully this will be the last time (for a while) that European B&S players have to just wait for a longer maintenance cycle.

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Albion Online updates players on server issues and offers compensation

Every game is going to have issues when it launches; the good ones acknowledge those issues and keep players updated on the state of those issues and their solutions. Albion Online has run into some growing pains since its launch, and the developers are working hard at fixing the biggest ones, discussing the issues behind overcrowded areas, lag in larger fights, and periodic server reboots. Creating instancing for high-demand specific features like banks, for example, will allow players to access those zones even when crowded while keeping the rest of the world non-instanced.

Ultimately, the team is going to compensate all active players with an additional seven days of subscription time as a means of amelioration for the issues they’ve encountered. It also might help soften the blow for things like the most recent patch coming with a shiny new data rollback, which is resetting character data by 15 minutes. Not enough to end the world, but you still notice it; it’s the growing pains of a newly launched game.

Update: Patch notes for today’s update are now live!

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Final Fantasy XIV hits a major instanced roadblock in Stormblood early access

Everyone knows there are going to be issues with an expansion on launch, and Final Fantasy XIV: Stormblood is no exception. Players have hit up against a pretty nasty one, however, even beyond the usual matters of queues and server loads; something seems to be causing issues with instanced content, including a very early part of the main scenario that’s causing huge population bottlenecks around one questgiver.

Producer and director Naoki Yoshida has been doing his best to keep players updated, but at this point getting past this early instance is largely a matter of clicking for entry repeatedly and hoping to not get the now-dreaded error message stating that the instanced battle could not be started. It’s not exactly surprising that the game would have some issues with early access, but players are left unable to progress beyond the first two areas of the expansion without some appreciable luck (and the instance servers aren’t at their most stable even for other purposes). The issue is being addressed, so keep your eyes peeled for updates when the logjam is finally broken.

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ArcheAge offers compensation to players for server outages

Who here likes server issues? Sure, they kind of suck while they’re happening and prevent you from being able to play the game you want, but they also mean that at a later date the company behind the game will shower you with riches. ArcheAge players are the latest recipients of the aforementioned riches shower, with compensation offered to anyone who logged into the game (or tried to) between January 6th and January 11th.

Players will receive two Daru Warrior’s Chests, 12 Warrior’s Medals, 5 Merit Badges, 2 Bound Worker’s Compensation, 2 Eternal Hero Potions, 20 Bound Hereafter Stones, and an undisclosed quantity of lords a-leaping. Patron players will also receive an extra day of patron status on their accounts. Just make sure to claim all of this bounty sooner rather than later, as the compensation goes away on February 12th; that’s more than enough time to brave the sea of servers and grab your compensation. Assuming, of course, that the people logging in to grab compensation doesn’t trigger another server meltdown, thus creating some kind of cascading reward scenario.

It should be noted that this is separate from the last compensation package for server issues.

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The Division’s launch night is plagued with server (and doorway) issues

Did you expect The Division to have issues on launch night with its servers? No? Well then why not? Also, you would be wrong, as last night’s launch was accompanied with exactly the same server issues that come from every single MMO’s launch. Letting all of the players onto servers at the same time produced errors (Errors Romeo and Sierra, in this case), but UbiSoft allegedly had the servers back up and running by early morning. It remains to be seen how it will handle the launch rush this evening.

The server issues are news but not surprising news, but the door issue that the game is having is a bit less excusable. In short, the game’s doors are wide enough for one person to pass through, and players are already taking advantage of that with the game’s collision detection to set themselves up as impromptu gatekeepers. Fortunately, you can bypass these players by just continuing to push through them, but you’d think slightly widening a few doorways would have come up.

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Elite: Dangerous asks players to stop exploring (for the moment)

One of the keenest parts of Elite: Dangerous is the fact that it’s a game with a huge galaxy just begging to be explored. There’s so much there, so many things for players to see, so many different worlds spinning in silence. And that’s why the team behind the game has asked for players searching the final frontier to… stop doing exactly that. Huh.

No, it’s not just arbitrary cruelty; the servers hosting the exploration data have recently been upgraded, and the team has identified some unforeseen issues with said servers. So for the moment, players are asked to avoid exploring for just a little bit. That’s not great, but it means that you probably want to hold off on exploration a little until you can be sure that exploring the virtual galaxy won’t, well, inadvertently damage it.

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Skyforge producer says current server instability is ‘not acceptable’

If you were hoping that Skyforge had left its earlier server issues behind and a glorious new future awaited it free of queues, disconnections, or lag, we have some bad news for you. Another rash of server problems have hit the game, and producer Aaron Biedma wrote a brief letter to the community last night stating that the current state of the servers for the game is simply unacceptable.

Fixing the problem will require setting up additional server hardware and upgrading both the game’s client and the server software to provide greater stability. Of course, the process of upgrading all of this will result in more instability and maintenance, so it’s one of those “big picture” things. Still, if the net result is that Skyforge can move on to a better and less server-crippled state, that’s a net positive.

And if you don’t think so, maybe you’ll be soothed by the promise of “special in-game gift[s] to thank players for their ongoing patience and understanding as the team weathers these growing pains.”

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