Steam empowers studios to permaban players

    
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Steam empowers studios to permaban players

Forget modgate — the next controversial decision by Valve might already be here. The company announced that it will be allowing game studios to identify disruptive or cheating players and target them for permanent bans from that particular game on Steam.

Valve explained its reasoning behind the so-called game ban: “In order to ensure the best possible online multiplayer experience, Valve allows developers to implement their own systems that detect and permanently ban any disruptive players, such as those using cheats. Game developers inform Valve when a disruptive player has been detected in their game, and Valve applies the game ban to the account.”

Affected players will need to contact the developer rather than Valve to appeal such bans.

[Source: Steam via Eurogamer]

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Craywulf
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Craywulf

robertc64 Cash shop and expansions bring in money from existing customers. Also consider that players are more likely to endorse a game to their friends if they are not under any ban.

Geneaux
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Geneaux

I, for one, welcome this change, It relieves workload off Valve, if there was any, and gives more policing power to devs so cheaters and hackers can’t run a said game’s reputation to the ground.

robertc64
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robertc64

Craywulf spacetail In what way is banning someone who already bought their game lost revenue?

robertc64
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robertc64

Vikingr breetoplay Crow God

Vikingr
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Vikingr

breetoplay Crow God 
Well, the message from Steam lacks much details about this system. It’s more like a press release type of early message. So we’ll have to wait until more meat is revealed.

Personally, I’m not very concerned about the possibility for abuse of the system. The FAQ https://support.steampowered.com/kb_article.php?ref=6899-IOSK-9514 states that – 

“If a player feels the game developer is being unreasonable, he/she
should contact Steam Support. If Valve determines a game developer is
abusing the ability to apply game bans, Valve can remove the ability for
that developer to apply bans in the future.”

So any decision can be appealed. And the developer can lose its ban power in this system.

The biggest problem is IMO is not the potential abuse of this ban system, it’s the players who makes games bad for other players by cheating, scamming, hacking, griefing and so on. We need more tools to deal with the really big problem, which is these guys. Any abuse factor of a ban system will be insignificant, I’m sure, to the value of getting rid of more of these disruptive players.

breetoplay
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breetoplay

Vikingr Crow God The fact that it’s open to interpretation at all is part of the problem.

Crow God
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Crow God

spacetail Wow, I missed the Mighty No.9 BS. Who hired this person to be the community manager anyways?

cursedseishi
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cursedseishi

BigMikeyOcho 
It’s not big companies that will do this though. It’s smaller devs that often abuse either Steam’s systems or the likes of Youtubes. Fun Creators, Digital Homicide, Wild Game Studios, etc. etc.. They’ve all been rather well known to file false DMCA take downs on youtube to silence critics, as well as ban users in discussion forums for simply providing negative, even when valid and constructive, criticism. Digital Homicide in particular has had full wipes of the forums numbering in the tens or twenties.
And yet they are still going on despite this. And you know how? Steam’s Greenlight program. It’s broken, they ‘sell’ votes for free game keys, and its all made with barebone stock assets. There’s no follow-up or assurance made. Valve has been hands off on their own storefront. And if all they are requiring from a developer is just an account name to hand out a ban, that is an issue. I’m all for giving developers a degree of power to take care of negative elements to their games, but I expect there to be a degree of proof required for it.

cursedseishi
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cursedseishi

CistaCista cursedseishi 
It’s cute how little you really know, or pay attention. Valve being 100% hands off with the Paid Mods is what had everyone’s ire. Would you say there was absolutely no downside to that when people were taking free modes from others and then uploading it with a price tag? I’m not saying Valve needs to be completely hands on here, and I’ve been saying that, I’ve been saying the fact that Valve doesn’t require any proof whatsoever to hand out a ban is the biggest issue here.
I don’t expect every developer on Steam to use it in a manner that is considered ‘abusive’ towards the position they are in. And yes, it’s abuse. If you want to try and argue against definition, try to understand the words meaning entirely, instead of focusing on one specific meaning.
http://www.thefreedictionary.com/abuse
“1. To use improperly or excessively; misuse: abuse alcohol; abuse a privilege.”
Right there buddy. Banning individuals from your forum for simply providing valid, constructive criticism is abuse of their power. A developer banning a user from their games (and potentially all their games if they are petty enough) is also an abuse of their power.
So if you aren’t going to try and bring anything constructive, don’t bother responding.

spacetail
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spacetail

BigMikeyOcho No, he isn’t being paranoid. This has already happened before. A lot of developers are stupid or inexperienced enough to not understand how banning people for criticism hurts their game and reputation. See: The WarZ, Mighty No.9, among others.