As the subscription MMORPG continues to dwindle and be replaced by free-to-play games (where players come and go without notice) and buy-to-play games (which don’t really care much if you leave as long as you paid), it occurs to me that the exit survey is also dying a slow death, and that bothers me. Maybe no one ever looked at exit surveys when every game tacked them onto the end of your cancellation dialogue, but I’d like to think that somehow the metrics counted. I’d like to think that when I’d type in “I love your game and I’ll be back for the expansion,” someone saw that and took heart, or maybe really believed me when I said that I was disappointed in weak crafting systems.
So let’s do an exit survey right now. Think back to the very last MMORPG you quit. And then for this week’s Leaderboard, tell me… why?
What made you quit your last MMORPG? (Select three.)
- Too expensive. (4%, 61 Votes)
- Cash shop shenangigans (pay-to-win, nickel-and-diming, etc.) (13%, 220 Votes)
- Too challenging. (1%, 22 Votes)
- Not challenging enough. (4%, 72 Votes)
- All my friends left. (9%, 152 Votes)
- Bugs, latency, exploits, or other technical issues. (4%, 61 Votes)
- Not enough content fast enough. (6%, 98 Votes)
- Didn't like the graphics. (1%, 16 Votes)
- Toxic or non-existent community. (8%, 141 Votes)
- Terrible mechanics or game design. (10%, 162 Votes)
- Lack of sandbox features like housing or crafting. (5%, 86 Votes)
- Lack of a fulfilling endgame. (10%, 161 Votes)
- Finished everything in the game I wanted to do/see. (6%, 102 Votes)
- Game took up took much time. (6%, 98 Votes)
- Wanted to play some other game. (8%, 139 Votes)
- Something else (tell us in the comments). (5%, 92 Votes)
Total Voters: 830
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