I think I speak for a majority of Secret World veterans when I say that we need 100% more Hayden Montag in this MMO. The odd headmaster of Innsmouth Academy is endearing with his ill-fitting clothes, complete lack of social tact, and his macabre backstory. He could totally hold up a spin-off of his own.
Sometimes MMO writers (and the characters’ voice actors, if there are any) can strike gold with a particular NPC. These characters become more than placeholder names and faces to us; they make a connection with players and are fleshed out to a greater depth. And when that happens, you naturally want more.
So which NPC would you like to see more of in your MMO? Who needs to come back for more missions and stories?