LOTRO’s new datacenter causes login headaches

Lord of the Rings Online’s move to its new datacenter yesterday triggered a few significant issues that were unseen by the dev team before they happened. Many players were reporting problems with logging into the game, broken chat, missing friends lists, and severe latency issues.

The devs reported last night that they were working to iron out the bugs with the datacenter: “We believe we have found a fix for the current login and latency issues that players are reporting with the game. However a hotfix to the game will be required. In order for us to do this we will have to build an update, deploy it to our test server, and test it extensively before we can release the fix to the live servers. This means that while we will continue to try and mitigate any issues that occur tonight, we will not be able to deploy a fix for this issue until sometime [on January 12th].”

Players have reported that some of the game servers have gone down over the past day, possibly due to these issues or intentional restarts by the dev team.

Turbine said that it missed seeing these issues during its previous datacenter tests: “This issue was something that for whatever reason, did not appear on any of our tests including the live testing we did on Bullroarer. We apologize for any inconvenience this may cause players.”

SHARE THIS ARTICLE
Code of Conduct | Edit Your Profile | Commenting FAQ | Badge Reclamation | Badge Key

LEAVE A COMMENT

19 Comments on "LOTRO’s new datacenter causes login headaches"

Subscribe to:
Sort by:   newest | oldest | most liked
Jersey C
Guest
Jersey C

schlag sweetleaf Jersey C  Haha, now I’m tempted to go the meme route. One does not simply fake a transcription. And expect not to get caught!
For the record, the text is in your image is plain English, only that the letters are Tengwar. And by all means, keep up your image posting, they give me (and probably many other) some good giggles every now and then :-)

tobascodagama
Guest
tobascodagama

Vagrant Zero LOTRO vets are used to these kinds of issues. Turbine usually needs a day or two for each major update to “bake” before the game is actually playable again.

I think LOTRO’s player base is also old enough to remember when major login/game issues for a day or two after every major update was totally the norm for everybody, even Blizzard. The Operations community has made giant strides in the last five years or so, so newer games (GW2 is the one that immediately comes to mind) make updates look easy, but it’s definitely not.

Vagrant Zero
Guest
Vagrant Zero

I’m glad LOTRO is experiencing these troubles. Not because I have anything against the game or Turbine…but because of all these hilarious comments.

schlag sweetleaf
Guest
schlag sweetleaf

Jersey C schlag sweetleaf Busted! I was hoping there were no Elvish scholars perusing the forums today;p

Jersey C
Guest
Jersey C

schlag sweetleaf I can’t help but point out that the transcript is slightly inaccurate. I would’ve read it as “not all those who wander are lost”.
Cheers :-)

Dreema
Guest
Dreema

Day 2 of the wonderful new datacentre drama. 

Logged in to find the lag still present. Amused myself by trying to mount my horse, which didn’t appear, and then finally did appear only it was invisible. Much hilarity ensued as I rode around on said invisible horse. After this hijinks, I went to the crafting hall and crafted some stuff, only for Mr Lag to invite his friend Mr Server-Maintenance to the party. I ignored them both so they brought in Mr Disconnect who truly put paid to my day’s play. As of writing this, Mr Disconnect is firmly still in effect and not letting me back inside.

I can’t wait to see what day 3 brings.

skaz123
Guest
skaz123

https://www.lotro.com/forums/showthread.php?593770-Scheduled-Server-Downtime-2-30-PM-6-00-PM-Eastern-(-5-GMT)-Tuesday-January-12th

The LOTRO Game Servers will be brought down on Tuesday, January 12th from 2:30 PM – 6:00 PM Eastern (-5 GMT) for datacenter Maintenance. Thanks for your patience, and we’ll see you back in the game soon!

melissaheather
Guest
melissaheather

Hey Turbine, add VR/Rift support ehehehe

Lights_andMusic
Guest
Lights_andMusic

Jay_Bird I dont play this one or care too much about the actual issue, but man was that picture great  :)

Syppi
Guest
Syppi

Jay_Bird I just scrolled down fast in my screenshots folder and it popped up. Serendipity.

Jay_Bird
Guest
Jay_Bird

What an absolutely perfect screen-cap for a LOTRO issue like this. How long have you been keeping this one in your back pocket? haha

Karl_Hungus
Guest
Karl_Hungus
MesaSage
Guest
MesaSage

Let’s see, Turbine.  You’ve been promising the datacenter move for a year, and then when you finally make the move you pick the day that just happens to be the last day of the most popular festival of the year.  Since players login in each alt to get daily rewards, meaning thousands upon thousands of rapid logins, you could not have picked a worse day to change datacenters if you tried. 
Comedy gold.

tobascodagama
Guest
tobascodagama

A+ screenshotting on this post.

shadowblender
Guest
shadowblender
schlag sweetleaf
Guest
schlag sweetleaf
Dreema
Guest
Dreema

I returned to the game recently and found yesterday to be a major pain. Logging in took ages and once I was in the lag was unbearable. Instant cast spells took 2-3 seconds to go off and I was constantly being attacked by mobs that I couldn’t even see until they’d got a couple of hits in.

Loopstah
Guest
Loopstah

jsmooth1 “Repeated Lord of the Dance performances crash the login server”

jsmooth1
Guest
jsmooth1

I swear I read the headline as…
“LOTRO’S NEW DANCECENTER CAUSES LOGIN HEADACHES.”

I need more coffee  >.>

wpDiscuz