The Daily Grind: Have you ever tried to get your money back from an MMO Kickstarter?

    
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The Daily Grind: Have you ever tried to get your money back from an MMO Kickstarter?

We’re all clear on the fact that at this point Kickstarted MMOs do not have a great track record, right? For every Elite: Dangerous or Albion Online there’s another Pathfinder Online or Chronicles of Elyria or similar. The flubs are consistent. But what makes Chronicles of Elyria a bit unique here is the sheer volume of people who are taking what’s left of Soulbound Studios to task for the money that was put into the game with no chance of actually seeing a game at any point.

Look, we all know that it’s not happening now.

There are, of course, crowdfunded games that are very transparent about refunds and open about providing them. There are also games that sometimes grant them grudgingly but would prefer not to. And there are, of course, the many that collapse altogether and don’t actually have any money to give back in the first place. So have you ever tried to get your money back from an MMO Kickstarter? How did it turn out, and what’s the status on the game itself?

Every morning, the Massively Overpowered writers team up with mascot Mo to ask MMORPG players pointed questions about the massively multiplayer online roleplaying genre. Grab a mug of your preferred beverage and take a stab at answering the question posed in today’s Daily Grind!

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Bruno Brito

I don’t buy trash.

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Rndomuser

Yes, for Camelot Unchained. I do not need those money but seeing the behavior of certain person who is responsible for the game I just want the refund because they offered it and because I do not think they deserve it anymore. It does not matter if the game will be released or not or if it will be fun to play.

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Schlag Sweetleaf

.

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EmberStar

No, I don’t back games on Kickstarter. I’ve bought games in Early Access on Steam. Some of those failed, evaporated, or ran away with the money. But those are governed by Steam Refunds and mostly weren’t even slightly eligible by the time it was clear they were doomed.

Covynant001
Reader
Covynant001

No, only game I’ve backed is CU though I’ve increasingly thought of asking for a refund as the years drag on.

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Kazdal

I’ve never asked for a refund. I’ve had two Kickstarters offer refunds. One was Shenmue 3 because they were going to EPIC only, or for a year or so. I can’t think of the other, but they changed something last minute and offered refunds. Which I think was very generous. They could’ve told us to suck a lemon.
I basically back the minimum that will get me the game and 99% of the time they’ll give you the option to buy the higher tiers. That way I can see how the game is progressing and double down if things are looking good. If not, then I’m out $20.

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treehuggerhannah

I have never tried to get money back from a failed Kickstarter project, and I don’t think I would.

Spending money on a project that doesn’t fully exist yet is a risk, period. I don’t spend money on Kickstarters that I’m unprepared to lose with nothing to show for it.

How much I’m willing to risk depends on the project. If it’s a favorite developer with a good track record, I’ll give them more. If it’s a newbie with a cool but ambitious idea, I may throw them a few bucks to encourage them but I’m not going to get in too deep.

Bottom line, though, is any money I spend on Kickstarter is money I’m prepared to never see again. There are no guarantees.

I don’t necessarily think it’s wrong to try to get your money back, especially in cases of intentional fraud. It’s just that from a practical standpoint, I can’t imagine being so deeply financially invested in any speculative project that I would get any advantage by spending time fighting for repayment (or in litigation) versus just letting it go as a learning experience. I’m not a big spender.

CapnLan
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CapnLan

I applied for a Star Citizen refund 2 years ago but they stonewalled me for about a year. They stopped responding to me entirely around August of last year. At this point the money is gone. Fortunately it wasn’t a massive amount. One ship and a space bike is all. Would have liked to get it back but oh well, lesson learned.

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EmberStar

Star Citizen confuses me. Mostly because of Ark – Ark sells a DLC during early access, burn them all! Star Citizen sells thousands of dollars of imaginary space ships for *years* before there was even a playable tech demo = A-okay!

o.O

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Kickstarter Donor
Brazen Bondar

I’ve backed three or four games. Two came out but didn’t do well. I was fine with that. The idea is to try and help when some group has a creative idea and there’s a possibility they can make something fun. And as many below have said, you don’t put in what you can’t afford to lose. However, I do think there’s a difference when the developers engage in fraud. Here, its not a question of a good faith effort to make a game but rather a crime otherwise known as theft. If I had the energy, I might have gone after the TUG people. I don’t have enough information to make a firm conclusion, but their acts smell like fraud to me.

If the right proposal came through today I would back it, but I am much more selective now than I used to be.

Bree Royce
Staff
Bree Royce

I got my money back from Hero’s Song – it succeeded on Kickstarter, but the game itself went belly-up and Smed pretty much brought his team to Amazon for a different game. He refunded everyone.

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Rndomuser

That was nice of him to do

Bree Royce
Staff
Bree Royce

I’m not sure anyone would’ve trusted him ever again if he hadn’t!

Vaeris
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Vaeris

I stopped trusting him after the NGE in SWG…so, 2005, lol!

Bree Royce
Staff
Bree Royce

That’s fair. :P