Black Desert addresses pre-order horse controversy

    
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For want of a tier 5 horse, a kingdom was lost — or so the saying goes.

Some Black Desert players are quite upset that Daum apparently pulled a bait-and-switch with one of the pre-order packages, as the company advertised a tier 5 horse as part of the sale. However, players noted that the animal functioned as a tier 3 horse when breeding it in the game, which led some to claim that Daum sold a tier 3 horse with a fancy skin.

The studio came back to the players and defended the pre-order horse’s sale, saying that its stats were comparable to other tier 5 beasts. “After bringing your feedback and concerns to the developers, they looked into this matter and it was determined that there will be no compensation for the difference as the pre-order horse has better HP and better stats in general,” Black Desert CM Jouska said. “Also they clarified that the chance to learn skills is higher for the pre-order horse than for other horses while leveling up.”

The response to this statement on the forums has been less-than-kind, as the community pointed out that many of the stats are worse than T5 horses and that this did not answer the principle concern of the animal not breeding the way it should.

Source: Official forums. Thanks to Gene for the tip!
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Zibbernopperroo
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Zibbernopperroo

http://forum.blackdesertonline.com/index.php?/topic/79899-conqueror-pack-horse-resolution/
This is no longer an issue as of today! Thank you for your support and sharing. Yay! They more than fixed it!

Megumi_Chan
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Megumi_Chan

Darthbawl Gibbins

Well considering how much of BDO is client side, hackers are having a field day.
It’s a complete joke and daum don’t give a fuck man.
They just keep trying to sweep it under the carpet.

Megumi_Chan
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Megumi_Chan

tanek_09 Layfon

had they done that then no one would have bought the pack.

Megumi_Chan
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Megumi_Chan

dragonherderx

If they had said that on the Pre-Order pack… yes! 
But then no one would have bought the packs … lol 
It was the sole reason i bought the pack. cause the costume looks like shit and the pet they gave with the pack was gimp too. 
Better off buying the game for $30 and buying what other goodies you wanted from the cash store and it still would have been cheaper.

yucklawyers
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yucklawyers

Advertised product did not match received product. Not really a case you can argue against here and I find it fundamentally astonishing Daum should take this stance. Even worse they tried to blame it on the developers.
DAUM SCAMMERS, A COMPANY TO AVOID.

Defector1980
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Defector1980

This is what we’ve been reduced to. I really hate this new model of selling everything in MMOs. Why does everything have to be monetized. It’s why I miss subscriptions. Nobody could complain about whatever in-game item the devs were selling because everybody had the same access to everything.

tanek_09
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tanek_09

GeneMartin2 Thread has been reopened and the post by the volunteer mod who closed it has gone poof.

tanek_09
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tanek_09

Lethality 99.9% of the time, I’d agree with that. This time? I think there is a valid case to be made. The advertised product did not match the delivered product. 
Had the advertised package noted that the included horse was different from the ones in-game and people still complained after buying it, then yes, I’d be agreeing with the devs.

Lethality
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Lethality

I find it completely welcome and refreshing that the developers are willing to stick to their guns and occasionally tell the players to stuff it. The whining has to stop.

tanek_09
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tanek_09

Layfon tanek_09 And if they did not realize that at the time, fine. I think people would have (for the most part) been ok with the admission and some effort to make up for it. But the response players got was not great.
If that response was from the Korean devs as well and Daum can’t say anything themselves about it…well, there is a cautionary tale going on over at Trion they may want to take a look at, yes?  :)