New World delays server transfers to fix ‘edge case’ problems – here’s how they’ll work

    
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Players of New World still stuck on servers they don’t want to be on thanks to the game’s previous massive queues are likely waiting for the opportunity to move to servers where their friends are. Unfortunately, we have some bad news: You’re going to have to wait a bit longer, as Amazon Games has found some “edge case” problems with the system, and so free server transfers are now delayed a bit longer as the studio addresses the newly discovered issues.

While that is unfortunate news, the post does further clarify how server transfers will work once everything has been ironed out. Players will first need to log into the game (and once more sit in a queue), leave any Company they may be a part of on their current server, head to the in-game store, and pick up their server transfer token for free from there. Once the transfer is made, all character, faction, and alliance progress, storage inventory, currencies, quest progress, and housing decor will carry over, but any trading post orders and friends lists will not. Additionally, characters can only be moved to different servers that are in the same region, provided they’re not listed as full, down for maintenance, or have another character in them.

“We know that Server Transfers are highly anticipated and we are working diligently to provide the best possible experience for you,” closes the post. “We appreciate your patience and anticipate transfers will be available next week.”

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XanadoX

Lies, scam or total incompetence?

Some official answers:

So the “transfer to any server” statement issues earlier was not true?

Unfortunately the original information provided was incorrect.

How will companies of 100 people manage to get their entire group into their server?

Very carefully, I would imagine

https://forums.newworld.com/t/megathread-server-transfer-questions-megathread/354334/41

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HolyAvengerOne

Incompetence in communications, period.

Most people understood it would be ok cross-region, and it was logically needed given the launch state in EU, so they will backpeddle on this, guaranteed, because a) it just doesn’t make sense from a customer relations standpoint, and 2) there’s no cost for them to do so.

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SmiteDoctor

I hope they just fix the servers, last two times I logged in my FPS dropped and the game ran like a slide show; I’ll play something a bit more stable until they get their shit together.

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Adam Russell

Slide show is not a server issue..

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Baptiste Mahieux

Game runs smooth on my computer without even a high-end GFX card. Your FPS dropping are not a server issue, lag might be but I didn’t even encoutner much of that.

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Kickstarter Donor
JoeCreoterra

“Additionally, characters can only be moved to different servers that are in the same region, provided they’re not listed as full”

… provided they’re not listed as full? So I guess the whole play somewhere else and transfer back to the server with your guild was axed. It looks like the only reason to transfer is to leave a heavily populated world.

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Dug From The Earth

What this is more designed for is those who are 30+, playing on a max pop server, switching to a lower pop server without having to start over.

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HolyAvengerOne

It would be mightily dumb to let everyone transfer back to the same heavily populated server, it would entirely defeat the purpose of the transfer mechanic which was to alleviate the heavy queuing by allowing players to go elsewhere and regroup later. Players have entirely proven they were willing to queue up to 25k people on the same server that takes 2k while the next one sits free, and then whine all over it later. That likely would happen again if you let them.

Now your guild has to find a server they can all hop on, which was the idea all along. If they don’t want to move for you, well, screw them!

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wjowski

Why are server transfers a thing in 2021?

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HolyAvengerOne

By “a thing” do you mean “even needed”?

In the case of NW here, my understanding is that it’s mainly due to:

1) limitations with their server tech and/or map size, and thus the need to put a hard cap on population all the while supporting server-wide rivalry and territory possession, which you can’t have when you’re server-player allocation is dynamic/random;

2) player count variations (i.e. the population increases / decreases) over time;

3) a game designed that requires having some critical mass of players in order to keep trading and pvp/territory possession working.

So I think they can’t do without it.

HalLundy
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HalLundy

That’s not even close to the bad news. Transfers are region locked.

Me and my entire EU guild are screwed. We were playing on US servers, waiting for the transfers to arrive. Now we’re wondering if it’s worth playing at all. Sod this.

https://forums.newworld.com/t/megathread-server-transfer-questions-megathread/354334?u=vlostek

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Harbinger_Kyleran

I’m sure they will make all transfers possible once they get the cash shop tokens implemented. ;)

Fisty
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Fisty

Who was the genius who decided taking inventory/storage was a good idea? Some servers don’t even have T5 workshops yet, so you’re gonna see a ton of over geared people just wiping servers out.

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eris19xx

if they do not increase the server capacity all this is not making sense…

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Jetra_Virsai

Let’s be real, they did this to avoid PvP gatekeepers camping new / low level players. Once the horde begins its march, few will manage to push through the endless grey screen.

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Vanquesse V

Not allowing cross-region transfers or transfers to full servers are both pretty common restrictions but we were told explicitly that we would be able to do both.
This combined with getting false info on how pre-order and deluxe edition cosmetics would or wouldn’t be locked to first character created and the ambiguity of how unique a name would have to be (server vs region vs world) it seems very clear that AGS has a problem with communication.

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Bruno Brito

Or they are doing this crap by design because Amazon has always been a dogpoop company and they’ll try to get away with anything they can.

Let’s hope the pushback is great and they go back on some of these choices.

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Vanquesse V

I believe they have too much riding on the short term success of this game to be deliberately scummy in the first 3-6 months. But I would not doubt for one moment that one department would write a check another department can’t cash. The community and support teams seem to be pretty poorly informed in general.

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Bruno Brito

I don’t think they’ll implement p2w in blatant terms specifically, but this is still Amazon, and still the MMO scene. There is a big chance that they’ll try to get by with these “small, unpopular” features that makes them one more dollar because it’s simply what they are.

And yes, the teams and the community are poorly informed, and i honestly think that’s by design. This game feels overly directionless and confusing and…well that’s hard to follow. Greed doesn’t undermine incompetence.

We’ll see a while from now.

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Kickstarter Donor
Tandor

I can’t wait for the complaints that the server they moved to is full or has lengthy queues.

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Loopy

They won’t even allow transfers to full servers.

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Kickstarter Donor
Tandor

I’m not talking about ones that are full before transfers, but ones that will become full with the transfers.

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Adam Russell

Im thinking there will be howls when the people that rerolled on new servers to get away from the queues find that the queues have followed them onto the new servers via transfers.