The most recent Firefall patch had some significant issues when it first went live, but those issues are still being sorted out now. Players were not properly compensated for the modules that they had before the major system update, and the first fix turned out to not work as intended. So the team is trying again, bringing up the pre-maintenance database, running scripts, and awarding players a new set of compensation packages.
Compensation is also planned for epic prototype cores that players previously held. Kanaloa weapons are also not salvaging properly into Titan tokens, so the developers will be awarding tokens to players who owned these weapons while allowing salvage of said weapons for lesser amounts. It’s proven to be a rocky road for the studio getting players back up to speed after the patch; hopefully the latest round of compensatory gestures will settle things for good.