The first MMO I ever played was Final Fantasy XI, which meant that I got used to the idea of having no zone-wide chat. If you needed to get the attention of everyone in the zone, you used the /yell command, and that was considered intensely rude. It was only when I started playing City of Heroes (my second MMO) that I started getting used to the idea of zone-wide chat… which meant it seemed noisy at first. Going back to FFXI and then later in Final Fantasy XIV, it seemed downright quiet.
On the one hand, having a zone chat feature means that you get to talk with more people on a regular basis, so in some ways it helps with socializing. But it also means socializing that you might not want; Barrens Chat in World of Warcraft was legendary for being awful, and there’s a running meme in FFXIV to just turn off /shout when people are using it heavily. Plus there are people who prefer not to have it for immersion or the sense of immediacy. So what do you think? Is zone-wide chat a good thing for MMOs?