The saga of Bless Online’s turbulent Western release (which we dove into last week) continues with a new producer’s letter posted today, this time addressing two topics that have been the target of much discussion (and criticism) among players: optimization and hacking. The letter recognizes that optimization is “a big question on the community’s collective mind” and states that the team is “currently in the process” of reworking the in-game options menu to allow players more control over their settings without resorting to altering the .ini file. Moreover, the devs have “identified specific function problems” in the game client and are working to remedy these issues in addition to network-related problems. Neowiz plans to hold stress tests for these fixes “sometime in July.”
The letter also acknowledges that the devs have received numerous reports of players using hacks and states in no uncertain terms that it is “absolutely against [the game’s] terms of service.” In response, the devs “have already been taking immediate action” against these players and are “issuing permanent bans” to the guilty. The team also encourages players to continue reporting players suspected of hacking, particularly by providing video evidence containing character names and server information. You can read the whole producer’s letter over on the game’s Steam page. For more first-hand information on the future of Bless, be sure to check out our interview with the devs.