The Daily Grind: Which gaming company told the biggest fib in 2020?

    
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We have a rule at MOP: “Save your recordings.” This is specifically because studios have said things to us on the record and then claim the opposite and call us liars, forgetting we have the whole conversation. Needless to say, this has happened to us before, and I’ve never been sorry we had the recording to call out the real fibbers.

Last year for the “biggest fib” Daily Grind, I nominated the EA rep who went before the UK parliament and lied that lockboxes were “surprise mechanics” akin to “many other products that people enjoy in a healthy way.” Come on, my dudes. This year, it seems only just to point to Cyberpunk 2077‘s CD Projekt Red, and not because it delayed repeatedly but because it came out and tried to generate goodwill by promising a no-crunch environment and then… went right ahead and sent its devs into months of crunch anyway. Gross.

Which gaming company told the biggest fib in 2020, and what was it?

Every morning, the Massively Overpowered writers team up with mascot Mo to ask MMORPG players pointed questions about the massively multiplayer online roleplaying genre. Grab a mug of your preferred beverage and take a stab at answering the question posed in today’s Daily Grind!
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dinarian_

This is easy. Mark Jacobs of City State Entertainment with his promise of refunds in up to 90 days. I am on day 298 of waiting for a refund.

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Stormwaltz

In retrospect, Daybreak pointlessly obscuring its ownership of Standing Stone, for years on end, stands out in my mind.

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dinarian_

I also thought that was weird and pointless.

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laelgon

#1 Chronicles of Elyria pretending it’s still in development.

#2 Gamigo and Archeage Unchained’s death by a dozen gaping wounds.

#3 Everything to do with Star Citizen, Squadron 42, CIG, and Roberts. Basically the only thing I believe is that people there are working on a game. Everything else they say about quality, progress, and transparency is highly suspect.

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Armsman

IMO – City State Entertainment/Camalot Unchaind/Mark Jacobs – who told two big lies this year:

1) I’ll refund anyone who asks…*

*- But all the records are in ONR PC in my office; and with COVID-19, while it’s not too dangerous for me to go to the empty office to retrieve mail; sitting at the PPC for a few minutes is TOO HIGH OF A HEALTH RISK – so refunds on hold…

2) We’re making a second game (with money you all pledged); but hey, it WON’T AFFECT THE DEVELOPMENT OF CU AT ALL – PROMISE!

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Rndomuser

1) I’ll refund anyone who asks…*

*- But all the records are in ONR PC in my office; and with COVID-19, while it’s not too dangerous for me to go to the empty office to retrieve mail; sitting at the PPC for a few minutes is TOO HIGH OF A HEALTH RISK – so refunds on hold…

Oh yea, that is absolutely biggest lie I’ve ever seen from any gaming company or any company in general. It’s not even about the fact that people are still waiting months for their refunds (including me), it’s about the absolute dishonesty of the explanations for delays of refunds.

Many companies across the world still process refunds in a reasonable time despite epidemic, same goes for resolving other issues (like wrong or missing orders). I received my refund for Cyberpunk 2077 from CDPR at GOG store in less than 2 weeks – I actually have money in my credit card account already. And I am willing to bet any money that the owners of CDPR were not the people who actually processed my refund by going into the office. They just had enough people hired for Customer Support, including people who work remotely by accessing necessary hardware which contains customer information through reasonably secure remote access. I also received a refund for defective Asus monitor from Amazon recently – it was even faster than CDPR’s refund. I have also received a very fast response and fast resolution of the issue from a small USA-based car parts store which accidentally sent me wrong part (they sent me an aftermarket wheel for Mini car instead of OEM spare tire kit for BMW E70 which I actually ordered) – they quickly sent me correct part and quickly replied to all my e-mails regarding it. Yet City State Entertainment keep coming up with lies for actual reasons they are delaying refunds and not providing meaningful communication about refund process through e-mails and still refusing to do ANYTHING meaningful (like hiring more people to process refunds) to speed up the process.

Only logical conclusion I can make from this process is that most likely they cannot afford to process refunds for everyone who requested them so they are trying to delay them any way possible, including using nonsense excuses. There is no other good reason the refunds would be delayed for several months that I can see. Especially after watching video by certain YouTube person who mentioned that he had contacted former CSE employee who told him about lies CSE comes up with for their customers.

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Ironwu

Dang, we should have had this question as a multi-option poll for Biggest Liars of 2020.

There are so, so many to choose from.

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Life_Isnt_Just_Dank_Memes

Only because I’m still salty about it, I say it goes to CIG for Squadron 42. Roberts dropped that news as far up against Christmas Eve as he possibly could about releasing SQ42 info and the game coming out when it’s ready when we haven’t really gotten any info from them at all for the entire year about the game. They sold that game based on transparent development. Now he’s closing all that off when it was supposed to be out 4 years ago.

I think this image from youtuber Noobifier sums it up rather nicely.

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Utakata

Star Citizen, The Perpetual MMO…as is, always in alpha. >.<

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Tanek

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MilitiaMasterV
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MilitiaMasterV

I’m not sure, but there have been some doozies. Too tired right now to attempt to figure out which I’d lay blame at the feet of most…

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Tanek

Only time will tell how big a lie it is, but one of the strangest lies I see game companies put out is “this will make no change in how we operate” after being bought by a new owner.

Really, how many times has this been true? There will generally be changes. Maybe even positive ones. I’d like the company to say something like, “here is how this new owner is going to help us improve in the coming months/years”. Because there are certainly cases where I *hope* there is some kind of change.

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Hirku Two

The winner is…

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Jon Wax

Cracks amyl nitrate

Wracks shotgun

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Paragon Lost

Pretty much my vote as well.

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Schlag Sweetleaf

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