“We admit that the decision to release this ship in the current condition was wrong,” Wargaming posted. “We should have spent more time working on it and we need to take responsibility for this mistake, as well as provide our apologies to the community.”
Part of the controversy stemmed from the fact that the ship was priced at $60, a price point that definitely carried with it weightier expectations. The studio also apologized for coming down hard on one of its community contributors who offered strongly worded criticism of the Graf Zeppelin.
Source: World of Warships. Thanks CapnLan!