LOTRO and DDO downtime extends into its second day as datacenter work continues

    
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While we knew that yesterday’s extended downtime for both of Standing Stone Games’ MMOs was going to be lengthy, initially there was hope that the data center work would be done sooner than the projected 22 hours.

This did not happen. In fact, the opposite happened, as the behind-the-scenes difficulties resulted in announcement after announcement about delays in getting both Dungeons and Dragons Online and Lord of the Rings Online back, you know, online, meaning they were inaccessible overnight.

Now it looks like the earliest that fans might get to play is this evening: “Due to continued hardware troubleshooting at the data center we are extending our downtime to 5:00 PM Eastern (-5 GMT) today. We apologize for the delay, and will keep you updated.” Players shouldn’t really expect any vast improvement on either game’s performance following this work.

Source: Twitter
Update
It’s been delayed again, with a new ETA of Friday morning.

Update
And again, stretching into third day now:

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Tanek

Ok, so having been a part of many datacenter moves, I thought 22 hours was overly ambitious and figured the game would be down for much of the next day as well. But now they extended it another 12 hours until 2pm Friday bringing the downtime up to 60 hours.

With only “encountered an issue” and “hardware troubleshooting” as explanations, I hope they find a way to provide a more detailed explanation for what is happening because I am starting to have terms like “unrecoverable database corruption” swirling in my head. Even if everything else is set, recovering from backups can be a long process.

I don’t know what 3 days offline translates to in monetary loss for them, but I do know if it was at all possible they’d have had things up and running by now.

Good luck, SSG. I hope you’d hired some company with decent insurance to handle the work. And also that people are getting sleep because experience tells me there is likely to be at least one person who has been awake way longer than 24 hours at this point.

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zoward

And so it continues. Glad I’m not an employee at their data center during all this!

Bree Royce
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Bree Royce

Updated with the latest delay, Friday morning now.

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Tanek

And now to Friday afternoon.

If I knew where to send it, I’d be looking at getting their datacenter workers a care package of assorted doughnuts. As much as players might be annoyed by the downtime, I guarantee SSG and those workers feel worse about it than the players ever will. :(

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Melissa McDonald

I honestly wish they’d converge to one server. It would make the world seem populated and busy and alive again. These days, there might be 1000 people on my server at one time, maybe a dozen people in Bree.

I’m going to cry like a toddler when this game shuts down. It’s been my home for a decade, since my teens.

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Leix Icon

The servers have a hard cap on log-ins of around 2,000 players. 1,500 even pushes it.

Anor server proves though that players can do well in a unified language environment, so maybe?

April-Rain
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April-Rain

if its all in preparation for the 64bit client, I don’t care take a full week as long as I can play lotro again with no stutter!

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Maggie May

I decided to take the downtime and try WURM online, I can’t figure out how to cook and injured myself falling down a hill, I have no idea what I’m doing …. good times!

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Fisty

Glad I’m not the only one who has trouble with that learning curve

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Don Nascimento

I play LOTRO off and on but something like http://www.lotro.com should never be down for an extended amount of time. Totally unacceptable. Imagine if blizzard.com was down for 2 whole days or ea.com?

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Melissa McDonald
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Bango on Laurelin

Let’s hope the backup they took before moving the hardware is a good one.

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Roger Melly

Well I guess all subscribers are in for a few hundred extra lotro points :)

Mordyjuice
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Mordyjuice

This is the real reason for the delay, stop hiring Hobbits.

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Maggie May

I purport that the REAL reason is not enough Hobbits! Lets get done before we starve from not enough Breakfasts!