Kakao Games bids a fond farewell to fans as Black Desert publishing officially changes hands to Pearl Abyss

    
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Today is the official end of the Kakao Games era of Black Desert. We all knew this was coming, of course: The move was first announced at the digital Calpheon Ball this past December, with service account transfers opened in January (that subsequently ran into some problems) and one last Kakao-run GM event. Even so, that isn’t stopping Kakao Games from bidding NA and EU players goodbye.

The sendoff was shared in a video on Twitter, cutting together a variety of vignettes from streamers, conventions, and esports tourneys, all tied up with the message of, “Cheers to the memories. Cheers to the fun we had.” Meanwhile, the game’s old website for PC players has links for account transfers, which are still open until May 31st, while the game’s new Pearl Abyss-operated website is currently down for maintenance at the time of this writing. The game is also currently not available to purchase on Steam during the transition.

According to the game’s timeline, Black Desert under the stewardship of Pearl Abyss should be back this Thursday, February 25th, at 5:00 p.m. EST; cutoff is 4:00 p.m. EST.

sources: Twitter, official site (1, 2, 3)
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Arktouros

I’ll pretty much remember Kakao as the second most incompetent company I’ve ever seen be put in charge of managing a game, right behind Trion with ArcheAge.

The employees knew absolutely nothing about the game and were regularly mocked for it. The classic example was the time they got up on stream, someone asked how they got their energy so high (it was set to max) and they said sweeping chimneys (something associated with contribution and repeatable quests).

I’ll also never forget the time they were trying to show off how good a new character was and gave the character full PEN weapons/armor/accessories (back before Caphras even) and then refused to show when asked until we had to trick them to reveal what everyone already knew.

Worst of all when they did finally get some GMs who weren’t awful they ended up letting them go without warning or goodbyes from the community.

They knew nothing about the game/product. They couldn’t actually do or fix anything of value in game. They were the embodiment of fake it till you make it but could never actually make it. This company basically did nothing but show up and collect a paycheck and won’t be missed by most people.

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Toy Clown

What I enjoyed most about Kakao staff was how they interacted with players. I haven’t seen this level of interaction in the MMOs I’ve played since Ultima Online when they had the guide program. It wasn’t just that they hosted events that players could attend, but they also did special requests, such as memorials for players that passed away in real life, attending proposals and making them special with fireworks, hanging out in the Lily Inn where players roleplayed, and for the few times I’ve had issues and put in tickets, they were prompt, courteous and even allowed me to take screenshots with them.

I really enjoyed their interaction and feel like this was a classy exit for them, which bodes well for future games they publish… or movies they’re part of! Cheers.

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Slaasher

I, on the other hand, had 3 terrible experiences with their CSR’s.

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Toy Clown

Feel free to create a complaint post about it. Not sure what you want me to do, or say otherwise, about your reply.

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ForsetiGod

🌶

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styopa

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