EU MechWarrior Online, RUST servers go offline following French data center burning to the ground – no one hurt

    
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Well, this might be a first for the MMO industry: The data center in Strasbourg, France, that housed MechWarrior Online’s servers was partially destroyed in a major fire overnight. Here’s the message from Piranha Games just after midnight early this morning:

“There has been a fire at the EU datacenter that hosts the Game Servers for MWO. We hope everyone at the location is safe and sound. While we can’t tell you when the Dedicated Servers will be back up we can reassure you that your account information safely located at another data center with backup and redundancy at secondary locations. We will do our best to keep you up to date on getting the EU servers back up for players in that region. We also appreciate your patience while the situation is assessed.”

Piranha president Russ Bullock’s statement was even more colorful:

“Huge fire at the Strasbourg OVH data center. Entire buildings burnt to the ground. Unclear if our servers are burned or just down while the emergency is underway. More updates as we get them. Appreciate your patience which playing on the NA server in the meantime.”

Tech news reports say that it took more than 100 firefighters and 44 fire engines six hours to control the fire. Apparently, there were OVH staff at the scene, but thankfully nobody was harmed. Many of the sever clusters and buildings were destroyed outright, meaning that you should expect to see some European game servers and websites having issues today as they enact their “disaster recovery” plans as OVH has suggested.

Source: Twitter, Bullock, Datacenter Dynamics. Thanks, Panagiotis!
Update
It looks like the situation is even more dire for survival sandbox RUST.

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Pheeb Hello

If only SOE came up with this excuse for why they couldn’t roll back the NGE lol. “Sorry guys our backup site burnt down, pre NGE isn’t possible”…

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Jack Pipsam

Glad to hear nobody was hurt! But it’s a good reminder that ideally data should always be backed up at two different locations where possible.

Turing fail
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Turing fail

“Entire buildings burnt to the ground. Unclear if our servers are burned or just down while the emergency is underway.” Um, IMO the first statement in no uncertain terms clarifies the second’s outcome. Unless of course your server cabinets are made of purest Unobtanium.

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Aquarion

There are three DCs on the site, DC2 was entirely destroyed, but DCs 1 & 3 were damaged, and the extent of the damage and recoverability is still being sorted.

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XanadoX

Where is the disaster recovery plan for Rust?

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Paragon Lost

Woah, 44 engines, that’s a large fire. :(

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Schmidt.Capela

Data will be unable to be restored.

That is why any data whose loss can cause great damage to the company or its customers should be backed up in geographically distinct sites. Tragedy can strike at any time, at which point a timely and safe backup can mean the difference between a painful recovery and going out of business.